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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 31,338 reviews
  • Rated 5 out of 5 stars

    Easily the best anti virus I've found

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed, and works in the background. Not noticeable, yet fully functional. Excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can't beat the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this anti virus free at best buy for buying a laptop its better than norton anti virus protection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Protection for the price (free). Does not take up a lot of resources on your system which is a plus. So far my kids have had no issues on their laptops since installing it and they play online games all the time, so it is a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects my computers does a great job and does not slow anything down. Also very user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Second year using it. Peace of mind knowing we're

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and excellent service by geek squad people. Really satisfy with the purchase and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton Who?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Webroot, easy to install and maintain. Best part is all the work is done behind the scenes...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great anti virus for my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is so easy to use and install. Works great with very little to do. I really love it..thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well even in S America! No issues or problem thus far - thumbs up after owning it for 2 months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Questionable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using personal computer successfully since 1983. I have used Norton successfully for 14 years and could have added my new computer to it for free because I have the three-device program and have only two computers using it. But, friends and the helpful Best Buy salesman recommended Webroot, and it came with a free 6-month three-device packaged with my new computer. Although Consumers Report didn't recommend it, friends and some websites gave it good reviews. After the administrative preliminary procedures setting up a new computer, I installed Webroot. When I accessed my browser, I got an immediate notice that I should turn off unnecessary programs in my Start Menu. I checked the Start Menu and found two Webroot Installers, both running. I couldn't find a reason for that, so I called tech. support. Reluctantly, I turned my new computer over to the tech-support rep. (In for a dollar, in for a dime). He told me I had one Webroot Installer and the other was malware posing as a Webroot Installer. I doubted that, but he insisted. He turned me over to another tech-rep to clean out the maleware. Three and a half hours later the rep. told me he had cleaned my computer, had set me up for another 1-year of Webroot, and added a life-time subscription of Malewarebytes, which I must have with Webroot (no one told me that), for $199.99. Also, he said my Webroot subscription was for one device, not three as advertised. I protested but paid because I wanted to escape with my new computer reasonably intact. Before leaving him I checked my Start Menu and still had two Webroot Installers running. I asked him about this. He said, "Just disable one." I asked him which one. He said, "Either one, it doesn't matter, they're both the same."

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact they give me this software free with my purchase, it protects my laptop wig everything!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really "buy" this, it came free with my recent laptop purchase. I have not yet even installed it, and don't necessarily intend to. What I don't like is its a 1 year subscription then of course I will have to pay more to re-subscribe.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technical support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had amazing service from the technical support. I had trouble installing the product--not because of the product itself but because the previous product left material on my machine which prevented the installation of WebRoot. Technical support took over my machine and spent a lot of time and really cleaned up other things as well as installing their product not only on the machine I bought if for but also for my other machine. Many thanks to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot Protection - enough said! It's simple to activate, but it gives you the protection you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has warned me a couple of times about bad site.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have occasionally clicked a link on Facebook or other sites, and web root told me not to go there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's comforting to know that this software is keeping an eye on not letting viruses get on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Worth the money. Down loaded on to the computer easily and is working ok with Windows 8.1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this for years and have never had an issue! Nice that it can be used on up to 3 pcs as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps you safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this because it always keeps me alert and protects my laptop. It's really a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed by geek squad so a no-brainer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed by geek squad so a no-brainer. Runs transparent and have had no issues of any kind todate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing Beats Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it came free with my computer purchase, works great and protects me from the internet virus and trojan

    I would recommend this to a friend