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Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 585 Showing 11,681-11,700 of 34,619 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product asa best as I can see been using Kap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a new office computer and this was recommended for me to use and so far I really like it and how often it up-dates adn I like that it will deep scan .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service tech fot p.c.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was completed satisfied with my overall experience with the geek squad!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Waste Your Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Lenovo G50 laptop at the Best Buy location in Amarillo, Texas. I waited and waited for someone to assist me in the store. I finally found someone to assist me. No customer service, what so ever. No thank you upon my purchase. I was considering installing this anti virus product but once I peeled the label off to access my keycode the label ripped and I was unable to read the number. I have since purchased Bitdefender. Bitdefender 1 Webroot 0.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      dissatisfied,

      Unfortunately we cannot assist with the customer service in Best Buy. If you would please email me the WBR number on the box I would be happy to provide you with your keycode. Webroot

  • Rated 5 out of 5 stars

    Webroot protector easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I selected this security product over my free trial McCaffee on the computer. It was simple to install and works very well in conjunction with the MS security software. I like it very much and the dialog box format works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that does exactly what it says! The protection is great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I liked it at first...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved that it could be configured so many ways and loved the touch screen, but it locked up three times in 13 days and would not soft boot at all! Windows 8 was hard to get used to for sure!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Increased Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into Best Buy after my computer had been compromised. I felt violated. The Geek Squad fixed my computer and recommended Webroot. I am much more comfortable with this added security, and I wish that I had it from the start.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was recommended to me and came with a free 6 month trial with my computer purchase.so far it seems to be providing good protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to be working as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Kaspersky before. This seems to be stronger and alerts me more often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is a great protection for your computer and runs automatically

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects my computer from viruses and I feel secure knowing that I don't have to worry about all the ugly things people do to innocent people

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free with warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically this security software came free with the purchase of an extended warranty on my laptop. Works great. Not a bunch of annoying pop ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I both now have Webroot on all our computers, lap tops and tablets. It works great and is easy to install. We have changed every piece of technology over to Webroot and rest "secured" that it is keeping us safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very user friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put it on my laptop and am about to try to put it on my I pad or phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Webroot from Best Buy before and loved the ease of installing. This time I had a little trouble. I called the number for help and my problem was instantly solved! Awesome support tech!!!!!! I will purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    flawless operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been fast and flawless in it's operation on my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome value and price to pay knowing that my computer is protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Webroot it's the best software. Love my free year subscription

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    set it and forget it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am assuming that Webroot is doing what it is meant to do. Having had it for only about 6 weeks, I can't really pronounce a final judgment, but so far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to feel protected when downloading files and surfing the web

    I would recommend this to a friend