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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 723 Showing 14,441-14,460 of 34,619 reviews
  • Rated 3 out of 5 stars

    Good for what it is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with my PC. It is good, but I prefer just using the built in Microsoft solution, which seems lighter on the PC's performance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Been great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had my computer very long - but things seem to be up and running just fine. The geek squad loaded this for me and as I watched them work - it seems to be a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install, great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no issues with getting this installed and working. Our home connection is a bit "iffy" sometimes, and Webroot was good at helping me diagnose any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    The installation was very simple at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security system was quite easy to install and I feel confident that my new laptop is properly cared for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'll never use anything other than Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already had Webroot protection on our computers at home. When I had to replace my son's laptop, we went to Best Buy to purchase it. As part of the purchase bundle that included Geek Squad setup of the computer and an extended warranty, we were able to get Webroot for 3 devices. We had the Geek Squad install it on my son's computer, then I installed it on two other computers at home. I purchased a downloadable version of this same software for the remainder of our computers. Webroot is easily the best protection that I've ever used, and as long as it's available, it's the only thing I'll ever buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SO-SO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not at all what I thought it would be, pretty average, not bad just wasn't confident in the product so purchased a different one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a virus on my desktop and it was installed by a technician and thus far it has shown to be doing what it says it can do. I have even used it on my laptop. Very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I love my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a HP laptop it came with the we root .i bought that laptop because the salesman Ahhad showed me the laptop with all the things I needed a the price was right .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's doing it's job. The only problem I have is when it takes a while to scan a site before it'll let me even get on the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great product for sevurity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked very well,no issues. I would DEFINETLY purchase purchase ahain

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Got it free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this free with the laptop I purchased for my wife. It's a easy install and secures your information while using the internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great security product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security product is really pretty great, have installed all three licenses, including one on my Samsung galaxy S6 . And it works great for all three, especially on my phone. You can set up recurring scans over your entire device and check apps before you install them. I would recommend this product to anyone looking to add some security to their computer or mobile devices, especially for your children's devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't know much about this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a couple in our 70's and use our computer for entertainment only. The computer and this product was set up by our daughter-in-law .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Anti-Virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and has caught multiple Malware...So far it seems this product is going to work OK.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installed with New Computer, Got Malware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this product with a new computer purchase. Shortly after I installed it, I was searching the internet and picked up Malware. The program couldn't remove it. In fact it didn't even find all of its parts. Uninstalled the program and went back to Windows Defender bundled with the computer and Defender found the Malware and removed it. I wasted a week trying to make the program find the problem and even got help from support.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Tagster,

      We apologize for the issues you have experienced.

      The issue that you experienced was probably not a legitimate threat and was likely classified as a Potentially Unwanted Application which is not malicious, just quite annoying.

      Any time that you believe you are infected, you can contact our support team and we can take a look at the issue for you.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,
      James G.
      Webroot Community Support Team Webroot

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time used this product. Always used Norton before. Was easy to install. Seems to be working just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came as part of Geek Squad protection but great deal to be used on up to 3 different devices. No problems on any of the 3 devices I have it on yet (after 3 months)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good System Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot offers good protection for you device as opposed to others offer at my time of purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just another anti-virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because it's what Best Buy recommended when they fixed my computer. I don't see much of a difference in it than any other, yet.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great product. We use it every year!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has served our family well. It helps to make sure everything is very secure with our computers. We have two teens at home and need the extra security this product provides.

    I would recommend this to a friend