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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 733 Showing 14,641-14,660 of 34,619 reviews
  • Rated 3 out of 5 stars

    ???? Not crazy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came with my laptop and im not that crazy about it. it shut down copy and paste on some programs. it took awhile to figure it out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    FREE IS ALWAYS GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with the purchase of my laptop. great software and it was easy to install .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    have not had it long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping this protects my Laptop from any virus or hacking. Notify me when any thing is detected.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    acceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Creates conflicting message with OS firewall. Webroot includes handy maintenance tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Web security is so important and I was really happy to get this with my laptop. It was very easy to install-especially for a non-technical person like me.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    trouble getting the renewal installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once installed, my computer does not recognize I have renewed this product. Got to have security. I like it on my cell phone to disarm my phone or track it if lost or stolen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free software for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with the computer and like the software. Never can have too much protection!

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little skeptical at first since I had always used Norton but so far this is just as good if not better. Takes up less space on my hard drive and continuously protects!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, no issues, just remember have to renew after expires.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's not awful but it destroys my battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to see threats in everything, which I suppose is a good thing, but it's slightly annoying to have to create a "safe" list.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      peacockunicorn,

      We apologize for the issues you are experiencing.

      Webroot should only detect malicious files, if it is classifying a good program as a malicious one, that is a false positive.

      We would advise contacting our support team as they can take a look at this issue for you for free.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Best Regards,

      James G.

      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    It won't install on my other 2 devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The website does not assist me with this problem. I had Norton previously and wanted a recommended product. I wish I chose Kaperski

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Bonnie,

      We are sorry for the difficulty you are experiencing.

      I have provided a link to installation instructions below:

      http://www.webroot.com/us/en/products/wsa-installer-download

      Please do not hesitate to contact our support team if you are unable to install with the instructions provided.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Warm Regards,

      James G.
      Webroot Community Support Team Webroot

  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from McAfee to web-root Because of price and it doesn't noticeably slow down the computer but still provides equally good virus protection. It hasn't disappointed me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for viruses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with the security virus protection, I don't have to worry about my computer getting any viruses.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Middle of road

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much avg. there are far too many products out there what you're better but it's OK since it's included with the purchase .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Probably the easiest to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not bother with so many tasks underground like other brands do and does not slow my computers, I have used it for a few years never had any issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On Par

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On par with any other internet security brand out there. The best part....it was free!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Its better than nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes handy for the time being right after you make a computer purchase. it keeps you safe long enough to find a secure virus protector. BUT keep it too long after the expiration it will start to prompt you to purchase the extension for continued service. I recommend just finding a better service provider like NORTON instead. Its about the same price except Norton is of much better quality in keeping you safe

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      TonyT,

      We are sorry that you will not be using Webroot. Every AV on the market prompts for renewal after being expired, including Norton. That is why you uninstall a program when you are no longer using it.

      Webroot is exponentially faster than Norton and does not download huge database files on your computer wasting both your bandwidth and space. It always offers real time protection whereas Norton needs to download a database to keep your definitions up to date.

      We hope you will do some research and reconsider in the future.

      Regards,
      Webroot Webroot

  • Rated 5 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I let the Geek squad install my new WEBROOT it has keep me out of web sites that could have viruses and has cleaned them off may computer. Very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and set up. I'm not sure how good it is or isn't but so far it's been great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything I need to totally protect my PC from Anti Virus to Malware. Automatic scheduled and active scanning features

    I would recommend this to a friend