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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 739 Showing 14,761-14,780 of 34,619 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a absolutely great product for the price love it great for school it was very easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was a freebie.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Software seems to work well. It doesn't slow down my laptop and was bundled free when I bought it, so it saved me some cash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed protection. Overwhelmed with choices. Thanks to a helpful Best Buy associate, my 3 tablets are safe and I didn't even have to install it myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Descent software for virus protection. Updates automatically, very small foot print

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no viruses in the 2 months I've had it. Will see what it does over the year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    will have to wait to see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, will have to wait to see if it provides the security is says it will

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. No problems with security now.better than Kerpansky with automatic updates

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Came with my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came free with my new laptop. It's an alright program, but I think that there are better products on the market.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    As of now I wont use webroot, prefer Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have Norton on my computer and have had it for many years. Webroot I don't understand and cannot use it when I want to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind security.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product at a great price by protecting 3 of my devices I have not had a single problem since installing it. Plus it is so easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just installed it. Setup was easy. Good thing is that I can use it up 3 devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic Malware program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting your computer is the first thing you need to do when you get a new one. Luckily this was included with my computer purchase. IT was very fast to install and does a good job. But he best part is how fast it is. Even though it runs all the time in the background it doesn't really drain system resources so it scans fast. It also updates all the time by itself in real time! So your protection is always up to date.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it even though it was free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with the tablet I purchased. I installed it and regretted it immediately. It takes forever to run, the interface is lousy, and it slows things down way to much. It also blocks websites claiming they are a security risk. My own site was blocked. I could not access my own business website. I received a message stating it was a security risk and had a score of 51. I requested they change it and the most they did was bump me to a 81. This really makes me angry, I don't want potential clients to click on my site and think it's a security risk! They check it when you request and it shows there is no threat, no malware, no virus, nothing bad at all. Yet they still blocked it. There is no way around to access the site if they block. Funny thing is it wasn't blocked in the beginning. I check my site every day right after I check my stats. I was quite angry to be blocked for a made up reason.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      skone,

      We apologize for the issue you are experiencing.

      Without the website I can not check the score for you.

      However, with a score of 81, no one will receive a block on your website, or a warning.

      Webroot is currently the lightest AV on the market so if it is running slowly, it usually means something is not working properly and you should contact support.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 4 out of 5 stars

    Safety first!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working so far!!! Insalled it on the other 2 computers with no problem!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was free and came with the laptop, i really don't know more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassles with this product yet. Came installed from Best buy and is working as advertised.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have not uploaded for use to date.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer to continue using another product I have used in the past and am happy with the results received. Have not used Webroot.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light weight antivirus. easy to use. easy to setup. just wish it scanned emails as they came in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for someone who needs it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously, I am not a fan of Microsoft and am devoted Apple user trying to avoid using Microsoft but this product is perfect and FREE :) with purchase!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not sure ifbitsvworking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was suggested this at purchase, and installed it, and was not sure if it installed correctly. then now to date it seems I keep getting these mcafee alerts saying free trial is over but still not sure if webroot is working. so waited for upgrade to windows 10 which I got last night and taking everything in for assistance. not as easy for a disabled person whith limited funds, resources, and transportation

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      scooter,

      We apologize for the issue you are experiencing.

      The McAfee trial has nothing to do with whether or not Webroot is working.

      If you see the Webroot icon on your desktop(if added) and on your task bar, then it is actively working to protect you.

      We also offer free support and can remote directly into the machine instead of you having to take it somewhere.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      I hope this helps!

      Best Regards,

      James G.
      Webroot Community Support Team Webroot