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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 750 Showing 14,981-15,000 of 31,338 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    reduced cost was big factor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    50% off made decision easy to make purchase off this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at a discounted price when I bought my laptop. Was told it was a good product to have. Haven't had any issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product. No issues on PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on PC. didn't like it on my android phone. all in all it works well and have had no threats.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Reliable antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 2nd year of using Webroot anti-virus.... So far, so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and doesnt hog system resources when running. intergrated well with windows. optional updates. up to par product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this for free with the laptop that i bought i gave it a two thumbs up..cause it works pretty well and easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PRODUCT EASY TO USE AND FREE WITH THE COMPUTER PURCHASE

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure it's the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it's the best like they said in store. My other laptop that has it get viruses quite often

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disgusting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst experience I have ever had with so called free software that wasn't free or any electronic related purchase. I had to call the geek squad to get it off my computer to allow me to use it again. It took them almost an hour. I can't believe Best Buy does business with and promotes this company (WebRoot). I spent $1800 on a Sonas system prior to buying my Dell at BB and will not buy another thing with you because of your providing me with WebRoot. You gained a customer who spent a lot of money and you lost a customer who spent a lot of money (totally satisfied with the purchased products Sonas and Dell) because you gave me a $20 free security software disk that didn't work because WebRoot told me it wasn't free and demanded money form me

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      DougE.

      If you received a free promotion from Best Buy it needs to be installed as soon as you received it. We offer free support for all of our products and could have removed Webroot for you if need be. Webroot

  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Much easier to use than some others out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    was loaded by the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loaded on mac book pro for us. so far so good we have had no problems with it so far. if there is a threat to the mac book it catches it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far there have not been any issues seems fine

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any security issues or concerns. Must work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great software to add protection to your devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice guard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a very good job. Easy to install and navigate through.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free and I thought maybe it won't work very well but it does!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Web root software that protects my computer. I also like that it protects up to 3 operating systems. Rarely, do I get viruses that corrupt my computer. But I have had to call the Geek squad at least twice about a message received across my computer, since the software was downloaded to my computer. For the most part the software is reliable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Call the costomer service to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pin number is different as showing inside the box. I called the costomer service and got help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think there's better anti virus programs out there, one of the employees suggested this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and nice to have foe computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to have it to use in computer. Easy to installl

    I would recommend this to a friend