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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 883 Showing 17,641-17,660 of 31,338 reviews
  • Rated 1 out of 5 stars

    Who knows if Webroot works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot probably is working but Best Buy never has ask about the computer I bought with it or the operating system in the computer. Best buy gave me 15 days to decide if the computer operated to my satisfaction....warning Best Buy knew that microsoft 10 is JUNK that's why they only give you 15 days, their bet is you won't react fast enough and they were right in my case. 10 crashed on day 21 and again six days later I had to pay the Geeks $200.00. to tell me that !0 has a lot of problems; which they do. the computer crashes freezes and blue screens and all the time and the Geeks say "Microsoft is working on the problems No more Best Buy in my life!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Unhappy,

      We apologize for the issues you have experienced.

      Were the issue that you described related to Webroot?

      Any time that you have an issue such as this you can contact our support team and we would be happy to look into the issue for you free of charge.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 5 out of 5 stars

    Works Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to load and it has worked great for a year !.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good, easy to use security package.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my Surface tablet and had the store install it. Therefore I can't comment on installation ease. However, the interfaces and security elements appear comprehensive and are easy to navigate, from my limited time working with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fits the need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with computer virus. Good price for the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to work with and use, works great for what I needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great especially since it was free with computer purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up for anti-virus and firewall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup for anti-virus and firewall; like the automatic updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good virus protection and this is it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy to install and has worked fine so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues yet.......!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Installed on my windows pc and don't have any problems....!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this software for several years now.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TRIAL SOFTWARE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CD LOADED QUICK & EASY ON FIRST TRY SEEMS TO WORK WELL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good spy wear protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome that it was free with the computer I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives my devices excellent protection , easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use, feel secure with this product. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feeling that my computer is protected! Great program!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection will buy more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection will buy more. Its very easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad agent advised not to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the item, but was told product was not needed for the computer I purchased. Wish they told me that before I wasted my money.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      tomgh1003,

      I apologize for the bad experience you have had with Best Buy.

      If you are using a Mac computer, it is necessary to protect that just like you would a Windows machine.

      New threats are being discovered on Mac daily and it is advised to always have security on one of those platforms.

      I hope this helps.

      Best Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up. complete sercurity coverage. Good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job, it was free can complain about free stuff

    I would recommend this to a friend