Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 926 Showing 18,501-18,520 of 31,338 reviews
  • Rated 2 out of 5 stars

    Salesperson did not tell me the truth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not told that Webroot expired one year from date of purchase. We lost several weeks of security , thus will never buy another security item from store. Salesperson should be honest and explain.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this on my new computer and my wife's computer, and it found something immeadiately, in which I question what the current virus protection is doing. Easy to install and good value for money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Every Computer we Own

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough how much we love having webroot. We are heavy web surfers and this gives us peace of mind on all our laptops. Setup is easy and warnings are almost immediate. As cautious as we try to be, there's always peace of mind when we're browsing the net. We are very happy with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Internet Security Software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed Webroot SecureAnywhere Internet Security on a new PC we purchased our son who is going to college. The application is working great and reminds him when it's time to update the software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1 year free with purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a free year of Webroot but didn't actually need it since I still had other units under warranty and could add on but still cool that I could take it home and setup onto another older unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is reliable, but I hate to say that some ransom-ware got past it on my NEW laptop. I had to reset it. Other than that, been with Webroot for years and have never had a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, I Guess...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have ever used this product. Never had a need on a Mac Computer before and cannot tell the difference between using this product and not using this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Associate recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant to install. I have only used Norton in the past. However Norton has been slowing my computer down and continuously gives pop ups on my screen so I thought I would try this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the latest virus probpems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While shopping for a good virus removal program I was unsure of two different brands offered. Since I do very little online business the sales associate made Webroot a perfect fit. It can be used in up to three different laptops, updates automatically, and is very user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to move the installation to another device that was replaced under warranty. Best Buy was unable to tell me how to do that. I had to call Webroot tech support who talked me right through it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is what it is...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wish the memberships were longer than the 'standard' one year but I guess that's how they make their money :-/ Overall, no complaints- does a great job protecting my devices!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be working well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my laptop computer froze-up, I took it to BestBuy in Mansfield,TX for repairs. One of the things I opted for was for this security software to be loaded on the laptop, Seems to be working well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was "free" with our tablet purchase however if this wasn't free I certainly would not pay the MSRP. I mean there are a plethora of free anti-virus software that compare to or rival this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    User friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do the trick for protection. I like it better than others on the market. However, sometimes it's TOO secure and I have to spend extra time "telling" it to let me proceed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Capable Security Software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me, as long as you don't get any viruses, it works just fine. The Best Buy sales associate recommended this one, because he uses it. And it works just fine. Nothing to special, nothing bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether surfing or shopping on line, WEBROOT has you covered! With the auto scan for viruses/ electronic encroachments, doesn't matter WEBROOT provides A1 security on my PC/ Tab AND PHONE! You cannot get a better price than at Best Buy! Try this and you'll have NO regrets!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a virus or ant issues so I would say it works good so far. I just wish I didn't get the pop ups with the notifications while I am using my computer with customers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't ever use McAfee or Norton. This is a very good slim memory usage program. It was recommend to me by IT friends before I got it free with purchase. No issues or problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended when computer was purchased, Haven't had any problems with it "Geek Squad" installed and updated computer when purchased. Have had no problems since purchase works very well computer runs great no slowdowns and no problems with spyware or malware. Can't ask for anything better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like some quiet anti-virus software which could do its job in the background and notify me with user friendly message only when really necessary. Webroot meet my requirements.

    I would recommend this to a friend