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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 927 Showing 18,521-18,540 of 31,338 reviews
  • Rated 4 out of 5 stars

    I like this anti virus, never used it before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, was surprised that Best Buy was not offering Norton any more, but in the bigger scheme of things you get a better deal because you are able to install it into 3 devices at the same time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    O K as a throw in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this at the urging of the Geek Squad who was closing our purchase. I could not get him to understand that there would be fantastic protection on this new computer since I had contracts that would follow from c0pmputer to computer. This same fellow asked what the computer wouldbe used for, I said internet, correspondence and writing He came with a microsoft office card and said "Here is what you need. It wasn't right, Microsoft made me buy word as a free-standing program. I won't do business with that clown again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hey, it's free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not too picky when it comes to security, nor loyal to any one brand. I recieved this for free when I purchased my laptop and so far it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for computer and phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Webroot security for my computer for over a year now and I have never had any problems, not even a single pop-up. I recently had the Geek Squad install it on my smart phone. It warns of possible dangerous sites or apps before downloading. Also love that you can use on up to 3 devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very pleased with product and the help we got.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchased the webroot product at the brownsville tx. store when we bought our last computer. the folks there were extremely helpful and knew exactly what they were doing. they also took the time to explain everything to us. will definetly do business with them again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Program runs well enough, but is it necessary?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ran this for a bit but never saw it flag anything. I ended up going back to my standard approach of doing all browsing with Chrome + Adblock Plus, which I've never had any issues with.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Benjamin,

      You will only see Webroot flag a threat if you download one or one is loaded on the system. We have designed the software to be as non-intrusive as possible.

      Chrome and Adblock Plus is a great combination, but will not protect you from threats.

      We hope that you will reconsider using Webroot in the future and hope you have a great day!

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because it came with my laptop but its only a 6 month free trial. It does well, works similar to Norton; it tells which website is safe and it auto scans in the background. But to be honest I wont buy it, id rather use the free windows defender on my windows 8 and it works well too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice bonus with laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received with our laptop purchase and seems to be just as effective as the McAffee product we use on our other devices. Would consider purchase after the trial subscription is over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far....So Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it as good as any of the other security packages out there and it allows me to have three computers covered. That would be my own two and my daughters. Today, they all come after you for a yearly contract or upgrade, so this is no different than any others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Antivirus that doesn't slow the PC down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main thing I like with Webroot is that they keep the Virus definitions on their server. This way, they just use the internet to scan your PC for infections and heuristics. This, in turn, does not slow my computer down nor hijack it and give me trouble using the internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of security for my phone and I appreciate getting some. Some is the key word. The service does not last long enough for me to determine if it is worth a purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like and HP always does,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did research on three brands and chose HP because of its reliability and I have had success with HP in the past. They have added a few bells and whistles which are not necessary and a lot of screen garble which takes getting used to. All in all I would purchase it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Came with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using Mac products all my life, have never had to worry much about viruses. But times change. Mac now has Intel, and we have a PC, too. This product is supposed to protect all. So far, so good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adequate virsu protection package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The virus scan package was suggested by staff when I came to get my computer cleaned. I don't know that purchasing this product was any more useful than using my previous virus scan software.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BEST security software ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a "lifetime" security software" contract for 2 computers, my 3rd laptop was not covered, until the "Geek Squad" fixed me up w/ "WebRoot"- I'm very happy w/ it, it's very thorough, runs quietly and has many features my "other program" does not have - Thanks Geeks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Internet Security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were using another product and our hard drive was corrupted and so we took it to the Geek Squad. They recommended this brand of internet security and we have been very pleased. It has caught files that have been sent through emails, etc., and gotten rid of them right away. Good Job Webroot!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Norton 360. It was a memory hog and expensive. My computer jammed up from time to time with Norton. No such problem with Webroot at this time. It installed fast and without complications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have head other computer protection bur everyone of them still let my computer get infected..this stops it and shows when it has it did.makes me feel I am safe from all those who are constantly trying to get in and harm my computer..will definatly renew when due and will refer this to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm running webroot on a computer that is used strictly for personal business and education. i.e. no streaming, no torrenting, no illegal downloading or anything like that. Only trusted sites. That being said, I've never had a problem so Webroot seems to be doing great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to work as promised!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught a virus on my MB PRO (FBI Virus). Geek Squad fixed it by reseting my MB. Installed Webroot after fix. Webroot caught the next before I infected the laptop!!! :-D Works as promised...

    I would recommend this to a friend