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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 932 Showing 18,621-18,640 of 31,338 reviews
  • Rated 4 out of 5 stars

    I trust Best Buy's Geek Squad's recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because Best Buy and the Geek Squad is convenient for me, and because I trust those techies and they recommended WebRoot, that is the main reason I purchased that software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called the Geek Squad as I was installing it just to have them explain the difference between this product & an anti virus. They were very helpful with my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Generally Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually purchased this for my stepdaughter's laptop. She has had ongoing issues, and this product in combination with due care are providing a good level of protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product-But a subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed and used this product on several mobile devices and desktop PCs purchased from BB. I'm pretty happy with it overall, but could do without the sunscriptions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Security Bonus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this security bonus for purchasing a laptop. I installed it and it worked great. Sometimes you browse the web not knowing if there are any spyware or trojans out there and this program warned me when I visited a site that had them. Great program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    webroot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not able to use this, which is why i gave it a 4/5 because it "ran out" before i could activate it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good price tag for a quality internet security install. I have had no problems in a year and this is very good software and doesn't slow down your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from other famous Virus Software I have used for over 15yrs Webroot is MUCH faster, and uses much less system resources, also downloaded so fast wasn't sure it had worked. was ranked number two by a national virus software tester, much higher than my other virus software.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does it really work?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer has multiple viruses. Took it in and was told all were gone. This secruity software was recommended. Had my computer back for about a week and the same virus is back!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Gary,

      It sounds like the issue you are experiencing is not virus related, but a Potentially Unwanted Application.

      We would advise contacting our support team for assistance, as well as education into what you are seeing.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 4 out of 5 stars

    Always happy with Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've consistently install this on all of our laptops and desktops and have been pleased with the performance and protection. Of course, we couple it with a firewall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed some virus protection after I purchased my laptop. One of best buys employees recommended this brand saying it was the best. It seems to work fine for my needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wasn't impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this after making a purchase and thought I'd use it for my business machines. I wasn't impressed I got better performance from free antivirus software. Just my opinion.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Lizzy0124,

      We apologize for the issues you are experiencing.

      Webroot has been tested against all other Antivirus programs and we are the fastest on the market.

      If you were seeing slow performance on your machine it was likely due to an unexpected issue or low system requirements. I would advise contacting our support team so they can take a look at this for you.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 5 out of 5 stars

    Stops intruders cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had gotten numerous malware and a Trojan horse. Over 200 infections were found on our computer by the Geek Squad®. After cleaning up the laptop they installed Webroot. Since then we've had no known threats or corruptions. Webroot is working 24/7 just fine!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issues, effective.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this software free went I purchased an Asus laptop. Runs quietly in the background and doesn't hog resources. Will likely renew when 1 year subscription ends.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great PC Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Webroot at the suggestion of my sales associate. It was easy to install and offers status updates that are easy to understand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it was actually installed at the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we went into the store in Scottsdale with some issues. the salesman addressed the issues and we left the computer for them to resolve the problems. there has not been a problem since.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my Kaspersky anti-virus software expired, I changed to Webroot. So far so good. I like the interface better and no issues so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I have not been infected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been infected, but how can you really tell that this software is better than others. It was recommended to me by Best Buy associate. So, I guess it works fine?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free with computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item came with the computer with purchase. It's good for only a 6 month free trial. Seems to work okay. My son used to work for the Geek Squad computer repair as a manager and he said "It's a really good addition for the computer, and it works great"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I has only been a month or so but no viruses to speak of since we have been using webroot. I have added it to two computers and it seems to be doing what it is intended.

    I would recommend this to a friend