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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 933 Showing 18,641-18,660 of 31,338 reviews
  • Rated 5 out of 5 stars

    Pleased at how well it works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the recent Webroot security package purchase. Like the management of passwords feature. Cleans up issues in the background, no interruption to us. Very effective at blocking threats to our computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot is working fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had many problems w pc and Best Buy sorted them all out and installed Webroot and so far the pc is fast and has rejected lots of Malware,virus type things. Plzd so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with new desktop. Previously had a different company that was always updating. This one is so far in the background you wonder if it is working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this software as a result of a Geek Squad recommendation. It does everything described and seems to have more functionality than what I was using at the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got free trial with purchase of computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great malware program, takes up little resources on my machine, has caught a few items since install, stays out of the way and doesn't prompt excessively like Norton (which was included on the PC, but I removed it).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs in the background, it hasn't interrupted me or prompted me to restart or finish scans as it does the work itself. Haven't even noticed that its installed on my computer, which must mean its doing it job. Was also recommended by many Best Buy employees.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this free when i purchased my laptop and figure i would give it a try. It has done great and protects my laptop from everything that the internet could put out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for home useage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    webroot was recommended and seems to work very good for our personal use, best buy installed so I am not sure how easy it is to install.haven't had any issues with pop ups or virus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works better than prior internet security program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by the sales person and they knew what they were talking about. If I understand it right it works on the web before the virus gets to your computer, which I really like. We had issue with our prior security program but this one does not have those issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really needed. Safari works well enough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mac is great for not getting viruses, this program basically provides just a reassurance. I would only get this for my grandparents because SOMEHOW they will find a way to get a virus even on the Mac platform. Its really really hard to get a virus on a macbook regardless. After the free period is up its not really worth paying to have it. There are much better anti virus programs out there, but if you are a macbook user, I wouldn't worry about having extra junk like this running on the laptop. Its all sales pitches, not needed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for free with my laptop. I downloaded it right away and ever since, I haven't had a single problem. I will say my favorite thing about this antivirus is that there's not a lot of pop ups! That's something I HATED about other anitvirus software. I can't stand that!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unable to load on IPAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are unable to load this on our IPAD and even brought it in for the Geek Squad to try and they could not figure out what the problem was. Therefore, our IPAD is unprotected.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Rena,

      We apologize for the issues you are having while trying to install on your Ipad.

      There is no security application currently available for Ipad because of the way that Apple handles their store.

      The two applications you can use are the SecureWeb Browser, and the Backup and Sync app.

      In order to fully utilize these, you need to create an account at https://my.webrootanywhere.com/registration.aspx and then enable the password permissions in the account.

      If you are having trouble doing this, you can contact our support team at https://detail.webrootanywhere.com/servicewelcome.asp or by giving us a call at 1-866-612-4227 and we would be happy to assist.

      Warm Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 2 out of 5 stars

    Not Sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seem to already have a virus..Have to go and get it checked out. My computer is going slow and doing crazy stuff. I downloaded this virus protection time I got my computer

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      chelley,

      We apologize for the issues you are experiencing.

      Instead of taking the machine into the store, you can contact our support team and they would be happy to take a look at this issue for you.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 4 out of 5 stars

    Solid software with a time drawback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software came free with my Mac for six months. I love the overall feel and performance of the software. I just wish I would have been given a 1 year subscription.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought it for no reason

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Avast Free Antivirus for my computer, which means I never used this product. But it does have some good stuff. Worth a buy if you don't want something that's free I guess.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product allows faster more reliable security than Norton & uses much less resource. I recommend this for new purchases as it is more user friendly than comparable products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing security product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I can sign onto my computer w/o having my security asking for permission to perform it's job. It runs in the background so I never see it. Webroot is better at explaining why I should not enter a particular site or follow a link. Where others fail, Webroot excels.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, it works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had this product long. It has saved me from going into places that it considers a risk. Some I trust but the others I know nothing about, I take the advice of Webroot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to Install & Simple to Operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this product very easy to install and very simple to operate. The scan process is fast and I like it better then other products I've purchased in the past.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very unsatisfied with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had literally 5 paragraphs explaining my reasons for being unsatisfied with this product. I will make it short and sweet. I have been building and repairing computers since the early 1980's. I know my way around software and hardware. Simply put, I found this product to be a hindrance on my system, slowed my web browsing and failed to do its job. I went back to Microsoft Security Essentials and it found the issues Webroot failed to find, it was free so I gave it a shot, sorry just nothing good to say about it.

    No, I would not recommend this to a friend