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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 935 Showing 18,681-18,700 of 31,338 reviews
  • Rated 1 out of 5 stars

    not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what you get should be a year min 3 months isnt much time to make a clear choice.if this product does what it supposed to do

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      chantaz,

      The promotion offered to you from Best Buy is valid for 6 months, but you must install it immediately as stated on the packaging.

      That amount of time is more than enough to determine how effective the software is as a general user could be infected many times in one day.

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 4 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an extra license for my current anti virus so I did not install this but it looks like a good virus protector. Will have to try it when my current subscription runs out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good internet security program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot it the most convient secruity program I have used. I have it on all my computers. It has been compatible with all the apps I use and with the different makes of computers I use. It works seamlessly with Windows Ten and previous windows programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product, recommended by staff at store .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to my friends looking for a computer protection software. I have had it on all my systems for a year now and it has performed excellent. I recently renewed my subscription for another year because I have full confidence in it's effectiveness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it is suppose to do, block viruses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know which virus protection to use and the Greek guy pointed out this one. Good choice. Keeps my computer clean and easy to install. Can use it on my phone and pad if I want to. Tells me if I have a virus and what has to be done to get rid of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK as an Add-On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Macs are so secure on their own that I would not have purchased this on its own. But since it came free with my new Mac Air I was willing to give it a try.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First,the sticker covering the keycode was hard to remove and it destroyed the code. I had to make a trip back to the store for a exchange the program works well once loaded,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used this product before until I got if for free when I bought a computer for my daughter. The software is fast in scanning and searching for any malware. I run this at least 3 times a week and caught a lot of things than my internet provider anti virus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came as a bonus for buying a computer. was recommended by a Computer Manufacturer's rep(different from the brand I bought). It actually has a six month subscription.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot Recommended by Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought support for our computer and Best Buy recommended Webroot. I would recommend it because the Best Buy Geek Squad said it was one of the best on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this security program because it lets you set up a time to automatically check your computer. I like that feature a lot because I always forget about scanning my computer. And this way if a virus does become a problem, then it'll catch it faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no comaints about this program..... now. At first it caused some issued with my brand new computer. Had a few error messages. Geek squad took care or it fast and free.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with my Mac laptop purchase and, candidly, I didn't use it/install it. I don't think it's necessary given my firewall protections and other products used.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      JCSamwise,

      We appreciate you taking the time to write this review for us even if you never used the software.

      Firewalls nowadays will generally not stop malware infections, they are designed to stop intrusions by attackers.

      Webroot is completely compatible with other Antivirus solutions as well, we advise giving it a shot.

      We wish you the best of luck!

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 4 out of 5 stars

    Um....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to take it home to install it myself rather than wait for it to be installed in-store. Not sure if I intalled it correctly or not. Will need to look into it a bit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security with 6 months free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a promotion- free for 6 months at time of computer purchase. This allowed for additional time to research other systems, protection and the benefit of free service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good internet security suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This internet security suite came free for 6 months with the computer purchase. I have to say this software is working pretty smoothly and it is not taking too much processor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still learning this new security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this security software because Best Buy store clerk recommended it. I had previously used Norton and was satisfied with it. I really liked the Norton feature that would remember all of my user id's and passwords and fill them in for me. This software is supposed to do the same thing, but it did not seem to work when I tried to set it up. I am no computer geek, but I usually have no trouble reading instructions and getting things hooked up and working. If I can finally get that to work, I may post another review.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told at the store it should run systems I needed; after I took it to my IT person, they said it wouldn't. Returned it. The customer service was pretty great though!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,

      We apologize for the issue you are experiencing.

      We advise contacting our support team if you have an issue with the software as your IT person does not know how Webroot works in depth, nor do they have the tools to work on the product.

      It is always advisable to contact our team before going to a third party, our support is also free.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first time ive used this product and so far it seems to work just fine, (1 month) it takes up less space than Norton im hoping this will cover my antivirus needs very simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Virus protection was thrown in with my computer for 1 year free of charge. It provides great protection and gives warnings about sites that may have malware on them. it doesn't slow down my computer when its being used and it gets the job done!

    I would recommend this to a friend