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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 939 Showing 18,761-18,780 of 31,338 reviews
  • Rated 4 out of 5 stars

    As stated in my review if for 1 year no acceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What do you mean 1 year for web root. When I had this done at Best Buy by the Geek Squad this was never mentioned. If what I ststed above is correct would I recommend - NO!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My computer is well protectted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Webroot to protect my computers for the past 5 years and would not use any other one, I know when I take my computer to hotels or any other public domain it is safe. Best product ever and one subscription is all you need for 3 device,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this program is a very nice program for the price. It has caught everything trying to come through and stopped several viruses. It was exactly what I was looking for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Software protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend by the geek squd. This far no issues or attack to my system. I recommend it it the dangerous world internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best product for computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer has been hacked several time. since using Webroot there have been no problems on my computer. I feel confident that all of my on line visits are safe and I can travel the internet freely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great internet security product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for maintaining a secure home computer. Scans are very fast and thorough. I trust this product to keep my computer clean from dangerous and junk files.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I went middle, but.. I haven't used this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came with my laptop purchase. It was a 6 month installation. I went in the middle. I can't say it does or does not work. I didn't use it. With products like Avast, which is a free 12 year subscription, it seemed silly for me to steer away from that for just 6 months. I will tell you this comes in a plastic case as a CD. However, it also provides you an online link for direct download of the product. So, if you are someone without a CD drive. no worries!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a computer guru and I have had issues if the past Roth viruses. This software is not invasive and seems to be working on the times. I'm satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice web security that came with Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with our Mac and so far we've been happy with it. The native install for the Mac OS didn't go smooth, but after two tries at downloading it finally went through.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when opening this product the code to install was behind the best by sticker. when I took of the sticker it ruined the code. therefore I could not use the product.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,

      We are sorry to hear about the issue you are describing. There is a guide on our website that lets you know what to do when you tear your keycode sticker. You can contact support, Best Buy, or you can email me at communitysupport@webroot.com with the WBR number and I would be happy to provide your keycode for you.

      Regards,
      James G.
      Webroot Community Support Team Webroot

  • Rated 4 out of 5 stars

    Great speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers worked out great in our motor home. The sound was good. The fit in space my husband loves them. Plays music enjoys listening to his favorite songs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad could not install on my new I Pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad charged a large fee and did not get this installed on my new I Pad. At least AAT did not charge. It is available for three products but will only load on one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    came with my purchase of a macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy gave me this virus protection disc with my Macbook.Don't think it's needed,Apple has never been hacked but why not be safe than sorry later on.So I will use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the worry-free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the perks of having the geek squad on call anytime my computer goes down and Im now fixing other computers i that were going in the trash now thanks to the repairs all the computers are running smooth again thank you geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with my laptop from Bestbuy. Was skeptical about this initially but so far it has been good. Detected threats timely and isn't a huge load on the system performance. Not a whole lot of features, but it does what it says it does!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a serious problem with my new laptop. Took it into the Geeks at Best Buy. Part of the repair job was to install this software. Don't know a lot about it, but have only had one or two small problems since the install that the Geek squad fixed remotely...Yay!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is perfect to have on any computer or machine these days. With all the hacks and viruses out in the digital wood, its best to be prepared for anything. One small step will lead you to a painful experience if a virus totals your set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product to protect a Microsoft surface pro 2. It has caught spyware on my tablet and was able to eliminate it. Seems to be a good product for use on tablets.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not protect the computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this virus protection with my laptop and downloaded it and scanned for viruses. The next day my computer had multiple malware viruses and other viruses.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Sunshine3790,

      I am very sorry for the issue you have experienced.

      Any time that you have an issue such as this it is best to contact our support team and they can remote in and resolve the issue for you free of charge.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Best Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 4 out of 5 stars

    computer hacked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They handle my cissue in a timely ma ner. I just think they need to update there phone services. Trying to return a call was impossible because phones werenever answered.

    No, I would not recommend this to a friend