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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 950 Showing 18,981-19,000 of 31,338 reviews
  • Rated 3 out of 5 stars

    free software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fair at best will delete it, much better out there. but it was free! so????????????????????????????????

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Norton user for years, but the Geek Squad said this works just as well and uses a lot less memory. I haven't had any problems so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this product for free for 6 months due to a misunderstanding in the store. It was great for them to have worked something out to make me happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the security coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this product before. So far so good. No issues and protects my computer. I can also use it on two more devices. Love the option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an okay security I am really acustom to mcafee but this is similar and does a good job to keep the bad stuff out of my computer not to much nagging about scans does it on its own and lets you take action for what its suppose to it is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far I have had no further issues. Have recommended it to friends who have recommended it to friends as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I guess it is doing it's job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it is doing it's job. Don't know much about which one is the best. Just used what Best Buy said to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    feel safer with this security product on my Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a computer expert, just wanted to have piece of mind that I have good security software installed. This product came highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Webroot to protect our 3 PCs for about 3 years and I am very pleased with the product. If you forget to run a scan Webroot will do it for you. We have not had any issues with computer viruses thanks to Webroot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It helps not to worry about security.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad to have the protection for my computer. In this day of so many hackers its good to no im protected. It's great to have this security.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effective security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought laptop I got this security device free. This is not a great security device but definitely good one and worth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provided great protection for my newly purchased laptop. The price was reasonable and I will continue to purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of loading the software. It is very effective and gives me peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good security package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was recommended to me by the Best Buy sales associate and I'm happy I purchased it. It works well for all of our systems needing it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    "Scare"ware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given to me free with purchase. I wish they wouldn't have wasted their time as I dropped it in the garbage as I left Best Buy. If you understand basic security features with your OS and internet browers you shouldn't need anything like this. In fact adding additional "security" software on top of your existing security just seems to add additional complexity and potential holes. In my opinion skip it, they are just after 1 year subscription money...

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      bockrock,

      We are sorry to hear that you will not be using Webroot in the future.

      The assumption that understanding basic OS security and internet browsers is incorrect though. There are many vulnerabilities, particularly in the recent months that allow an attacker to load malware on to your system unbeknownst to you. We would never advise any one to run without some form of antivirus on their system and any security expert would agree.

      We wish you the best of luck and hope you will reconsider using Webroot in the future.

      Best Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 2 out of 5 stars

    wont work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues downloading and I can't get it to would Rte. I mean I aid good money for the envy. youngster and the weboot. Don't think it should be that hard

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great internet protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed this for me when I had some problems with my computer. I am confident now that I will not have any further problems. I love the green check marks that it shows when surfing the web telling me that a website is safe or not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had anything happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a lite application that is not very resource hungry which is nice when it is always running in the background. Haven't had any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If protecting your equipment and your files is important to you then you can't go wrong with Webroot. Has worked well for us! A good investment!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Never see a report on systems security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by the salesperson and I bought it. After installation I have not seen a report nor any indication of protection by this system.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hannis,

      We apologize for the issue you are experiencing.

      You can ensure that Webroot is running by locating the Webroot icon in the system tray.

      If you double-click that icon you can open Webroot and see how many scans have been run, last scan duration, etc.

      Webroot will not bother you or popup on your system until a threat is identified.

      Regards,

      James G.
      Social Media and Customer Relations Coordinator Webroot