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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 953 Showing 19,041-19,060 of 31,338 reviews
  • Rated 5 out of 5 stars

    Webroot - Came with Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and I have been having problems with Webroot on both our computers. Security on the computers doesn't seem to work properly. Neither of us know much when it comes to computers. We're sharing our personal experience.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    FIGHTING MALWARE NOW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house loan was sold to Pennymac, their website melted down my computer with malware. The Geek squad restored everything and it is running better than new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works better than I had expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good. It works well. the only issue I have is the system analyzer does not give you any information how to fix any issues with your system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came free with my laptop purchase. I like is at least as much as norton products that I've used in the past. I trust it to protect my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In full disclosure this CD came for free with my new laptop. I feel so much safer knowing this CD is watching out for my laptop so I will not need to be worried over viruses. It is a very highly rated company too (Webroot).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection we buy this product every year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I have been using this software for the past 6 years and it finds anything that will harm your computer before it gets a chance to enter into your system and mess it up. Its just a great product so why change if it works so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is one of the better anti-virus programs available. Good that Best Buy is not using Norton any longer. This picks up things that Norton would not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm glad my BestBuy salesperson recommended this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially thought this kind of service was a scam and not worth the money. But now that we have had a chance to use it on our devices I noticed we haven't had any issues with the tracker websites that push dangerous pop ups to the computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had any problems with security. In the past, I have always been disappointed with internet security software not fully protecting my computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great program ---when i make mistakes on downloads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great program ---when i make mistakes on downloads, it keeps me ourt of trouble and has a great scan option device for finding bugs and virus's on the pc

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put it on 3 units 2 ended in hard drive replacement with in a week from none recoverable errors the third had viruses on it within a month that could not be removed with out paying more money hard drive had to be zeroed out with all data lost to the scrub tried to get a refund and was told I could not this family has spent $1000s at best buy between a dishwasher a washer replacing 2 hard drives and anti virus software that does not work we are done with best buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast Super reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed at how well this software has performed. It performs a scan in under five minutes as well which is outstanding. Anti-Malware, Anti-Spyware, Firewall and Virus Scanner. Can use on computer tablets and phone. Reccomended to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Program is actually good for your Computer it was actually a bonus added to my purchase therefore covering my tablet I would recommend it to my friends.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It is okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems installing on my windows 8.1 computer. My windows 7 computer was totally screwed up by it. Had to reset to an earlier date to use it again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WebRoot has been very responsive to me and as assisted me a lot…recommend it highly…Although WebRoot is Internet Security, I still have another security program that fights viruses, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software came with the purchase of a laptop I bought and there have not been any issues since. I have even renewed it for another year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good so far with no viruses. HOWEVER, BEST BUY SOLD THIS TO ME KNOWING THAT I GET IT FREE WITH MY GEEK SQUAD SUBSCRIPTION. GEEK SQUAD SAID NOTHING TO ME WHEN I TURNED MY NEW COMPUTER IN TO GET IT READY TO USE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not what I had hoped for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how well it really works . .but the last one I had installed on my last laptop was easier to navigate . Wish I could answer betfer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked well on my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product performed well on my laptop. The few bugs that were found were quickly and easily removed. Has kept my laptop free of viruses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Received for free with purchase of laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good anti-virus that demands very little power from the computer. No problems with it so far and it was rated very good by pcmag.com Disclaimer: I did receive this for free with my purchase of a laptop from Best Buy.

    I would recommend this to a friend