Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 954 Showing 19,061-19,080 of 31,338 reviews
  • Rated 4 out of 5 stars

    Came free with the purchase of laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specs says it runs in the background, but as a Norton 360 user, this is a very different idea for me. I'm still learning how to navigate this software.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that it was included for free, but I feel like other stuff that is free and widely available does just as good of a job. Won't be renewing.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,

      Webroot is unlike any other antivirus on the market. It is currently the lightest antivirus available and we also offer free support for our products. We wish you the best of luck with whatever security suite you decide to use. Webroot

  • Rated 1 out of 5 stars

    didn't work for me.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it and it slowed my computer to a crawl. Then I uninstalled it and everything went back to normal.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Anti virus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was satisfied with the software however I was totally not happy with the fact that the subscription started before I ever received my computer.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Jazzyk81,

      Best Buy subscriptions are activated at purchase. I would advise contacting Best Buy directly to inquire about this.

      Regards,
      James G. Webroot

  • Rated 3 out of 5 stars

    Good for products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good idem to get at the store because it help you to keep your equipment without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transparent protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vitus protections works well when nothing happens. We had several virus attacks with Kaspersky which has an excellent reputation. Perhaps it is best to keep your anti-virus on the web where it cannot e hacked or compromised. Bill Bassett

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works every time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was new to web surfing this product was a great defense. When I did manage to get a virus I was notified immediately. One click later the virus was gone. My computer was scanned with a quick review of what was removed. Very reassuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, like the product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professionals at Best Buy Cleaned 9 Malware, programs off my computer in a reasonable time. We are very happy with the product and so glad to have it in the U.S where we can understand what they are saying. Thanks for a great product!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Too bad it requires a monthly subscription fee but it worked well and did what it was suppose to

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Could be better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This slows down my speed tremendously. I personally did not care for this. I removed it and gave it to my daughter who has a windows based laptop.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Nkjordan,

      Thank you for taking the time to write this review for us.

      Webroot should not have an effect on the performance of your system. If it is causing slow down it could be because it is not working as expected. I would advise uninstalling and reinstalling the product and if that does not resolve the issue contact our support team. They can remote directly into the machine and resolve the issue for you free of charge.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 5 out of 5 stars

    works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assume Webroot is as good as any other security software for my laptop. I was given 1 year free when I purchased my laptop. I have used the software for 2 months without any problems. No viruses or spyware have been able to get on my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Antivirus!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time using webroot and overall i like it t does its job and keeps me safe online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually I didn't used it because the one year subscription expire before I use it: he subscription start the day of purchase , not from the day you activate the software, be aware if you are planing to use it later on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cleanup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was taken over by a third party Microsoft company and they totally disabled my 1 year old system. However, the Geek Squad installed this program and corrected all the spam and virsues. I am up and running again. Great program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is pretty good web security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great web security for a great price. I usually use popular antivirus software but this is just as good without the hassle of bogging down memory on my computer. Theres no long lag time when I browse websites. It is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems as of yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to purchase, and very easy to load into my computer. Not a whole lot of problems since I've installed into my computer. Now I have a sense of security for me and my loved ones that people won't take advantage of us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product free with a purchase of a Toshiba laptop and I would say I have liked it. It has been able to scan and remove the adobe flash virus that had gotten into the system and it doesn't slow down the system while its scanning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection plus troubleshooting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with this software providing me protection from outside problems entering my computer. The geek squad is able to use the web root to troubleshoot any potential problems that may exist on my PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not installed it yet but hopefully everything works out well. Not needed for mac so wished they would give some other item with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for any Malware or alerts!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems since this was installed at Best But. They had to completely reinstall everything on my computer, and installed Webroot, which has protected my computer since, with alerts on different websites!

    I would recommend this to a friend