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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 961 Showing 19,201-19,220 of 31,338 reviews
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is a good av program. it doesn't seem to hog the resources compared to the other anti virus programs. I'm pretty happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software was included free with the purchase of an HP PC. Great software, can up installed in up to 3 computers and it was free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked how easy it was to download the software. Seems to be working great on all my computers. I like the details when the scan is done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the WebRoot. I was also pleased with the level of client service provided by Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Even with cheap price not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad install this onto my laptop while they where adding a memory kit. 2 days after installation, it tried to tell me that I only had a trail and not a 1 year subscription. I complained back and forth with the security hotline, until finally they renewed it, only to have the same problem happen a month later! I gave up and installed Iobit Advanced System Care, which is honest about there prices and what there product includes.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Casey,

      We are sorry to hear about the issue you are experiencing.

      We would advise doing some research on Iobit as they currently bundle in Spigot, which is considered a PUA by most legitimate security companies, and have also had a lot of trouble in relation to Malwarebytes.

      If you device not to use Webroot we would advise using a more well known software such as Norton or Kaspersky that does not bundle their software with malicious applications.

      We wish you the best of luck with IObit and hope you will reconsider using Webroot in the future.

      Regards,

      Webroot Webroot

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many security programs in the past and this is by far the best I have used. I tried it about 5 years ago and will stick with this one, I would highly recommend it to anyone looing for a security program.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    questionable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know how well it is working since my laptop has it but the laptop is messing up and the kids are complaining about it all the time.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      ellie,

      I apologize for the inconvenience. Webroot will not fix all of the problems on your machine. It is an antivirus designed to protect your computer. Noticeable issues are rarely caused by viruses. If you ever believe you are infected you can contact our support team and we will resolve the issue for you free of charge.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp Webroot

  • Rated 4 out of 5 stars

    good value for safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot has already detected a problem that was easily handled . I would consider myself a novice and had no issues with the application

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This virus protection software is great. It catches all the little blips immediately. Also put it on my boyfriends old pc laptop and it cleaned up years of problems that had made his computer almost useless. It's like new again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Anti-Virus Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This anti-virus software is much improved over what we've used in the past. It quietly goes about it's business in the background. Received it for 1/2 price when purchased new computer, and happily installed it throughout the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea to protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed this after a virus implanted into my computer. I was not able to use it for anything. I gave it to Best Buy, they installed this product, and my computer is back to running at full speed again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's like health insurance, but for your computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not opened the box yet, it was free when I upgraded my phone. I am sure i will have to start paying for it eventually if I do install it on my computer... Kind of like when you start dating someone new...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protects viruses from Internet use to that's a plus especially since my kids like to use the Internet a lot and click on random links

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was ok since it was free with computer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My free software (freeware) works better and this was just free for a year then have to purchase. I will stick with my freeware that works better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product for free.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Norton fan, but I gave this product a try. It is an okay item, if you get it free with a purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd rather spend my money on a more reputable anti-virus. The laptop I bought came with McaFee and just decided to go with that instead.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,
      We are sorry to hear that you will not be using Webroot.
      It is generally advisable to research and use a product before writing a review. We wish you the best of luck with whatever security suite you decide to use. Webroot

  • Rated 3 out of 5 stars

    This I think is just a trial offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's free Internet security but somehow they r aware that I'm not using it. I guess because they scanned it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far seems to be good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really need this since i found out i could download a virus protection for free online but wasn't much and came with the computer bundle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot protrection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tried to download this from the disk, my computer wouldn't let it download. I had to call the Geek Squad and they did it remotely for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software program is easy to use and doesn't bog down the computer or take up a lot of memory. It runs flawlessly in the background and I like that I can do multiple computers and phones from one web dashboard.

    I would recommend this to a friend