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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 969 Showing 19,361-19,380 of 31,338 reviews
  • Rated 4 out of 5 stars

    Webroot Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have used this product. It came with the laptop I recently purchased from Best Buy. So far its great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works on multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with my laptop when I bought it. I put it on it and then realized I could add it to two more devices! I was able to protect my android smartphone and tablet as well. The interface works well also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    called for monthly update...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get thru online or on the telephone. You should Not advertise it that way, unless you are going to honor that as a sales point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was recommended & installed on our laptop, which we also purchased at Best Buy, by an extremely knowledgeable & helpful Geek Squad consultant. We look forward to it providing the safety & security that we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Well So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software came with the purchase of my ultrabook. At first I was skeptical, but I installed and researched this software. To my surprise, it is one of the top rated anti virus programs and so far it is doing the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security for webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Webroot twice since I got it on my computer and my husband. It was nice to walk out without paying for the 2 hour service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't use the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided not to use the product since I get free internet protection from ATT U-verse but didn't want to give the product a bad rating. I wish the product was free for one year instead of six months though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Big Improvement from Kaspersky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few weeks, I am very happy with WebRoot. Other programs - kaspersky, Mcafee, etc - seem to get slower and slower over time as the database of viruses and spam grows. I have not seen this yet with WebRoot. Loads fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much depends on the center, and my choice in Central OK is at Quail Springs. They took a very personal approach to dealing with my computer, and I have had absolutely no problems since they worked it over. Thanks folks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought with laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good, but an extra cost when I bought a laptop. Wish you could get this already installed or free with purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult to access WiFi at the library

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very difficult to access a public WiFi system (Erie County Library. I have less trouble with Bitdefender on another computer.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Pete,

      We apologize for the issue you have experienced.

      Webroot should not interfere with the way that your computer connects to wifi.

      If you believe Webroot is causing an issue such as this, it would be best to contact support so they can look into this for you.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 1 out of 5 stars

    Couldn't fix my Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my MacBook Pro to GeekSquad because it was freezing. After uninstalling my OS, they were unable to reinstall and I was forced to take it to Apple where the corrected the problem under an hour. WASTE OF MON EY. USELESS.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What could you say about antivirus? It does what it's supposed to. No hacks or problems with my PC since I installed this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with, does not slow computer down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have worked with a lot of antivirus/internet security programs and some can really slow down your computer's speed but this one seems less of a memory hog. It came free with my Surface and I like it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had heard of webroot security so the technician explained that best buy use for security so I tried so far no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to get assistance twice from Geek Squad since I purchased this security system. It gives me an easy way to get assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not bog down my computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by Sales Associate. Have usually thought of security as a necessary evil for its impact on computer speed. This did not have nearly the impact on computer speed as other products have in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for one who is not sure how to use a compute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very safe on not ever making that mistake of trusting any other program to protect my laptop because of my little knowledge of use of a laptop causing it to go crazy because of something I did that I shouldn't have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to run fine. No problems with it so far. Hard to tell sometimes on security software though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value was excellent since it was bundled with the laptop purchase. As I did not like the industry favorite this was a great replacement

    I would recommend this to a friend