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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 977 Showing 19,521-19,540 of 31,338 reviews
  • Rated 4 out of 5 stars

    Great Value Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase your computer from Best Buy you have the option of this additional software on some computer purchases. Very Cool...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator matches my range.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is counter-depth and stainless steel as I wanted. The size is adequate as well as functional to suit my family's needs. Please remember this refrigerator was just delivered yesterday.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick with norton or mcafee this was pushed and I'm not a fan. Still get mcafee warning pop ups with this hmmmmm not liking it

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,

      It is advisable to uninstall McAfee if you are using Webroot, there is no need for it and Webroot is much lighter on the system.

      If McAfee has detected a threat, Webroot will not interfere with it, that is how conflict arises. If you believe you are infected it is best to contact support and they can resolve the issue for you free of charge.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,
      James G.
      Webroot Community Support Team Webroot

  • Rated 1 out of 5 stars

    Webroot Secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unable to use as I tried to install 2 nights ago when the McAfee on computer expired - due to labeling problem - the top label had to be removed to get to keycode # to put in. As I gently tried to take off the upper label it peeled part of # I needed at both ends off and could not straighten it out to tell what it was. Super busy this week and for next 2 wks - hoping I can return this after that -not able to use.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      swanlw45,

      We apologize for the issues that you are experiencing with your ripped keycode.

      If you would email me at communitysupport@webroot.com with your WBR number, I would be happy to locate your keycode for you.

      Please touch base with me if you would like for me to do this.

      Best Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    overall satisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop in a hurry when the old one met with an accident. Its biggest advantage is its light weight. Touch screen is fun, but is sometimes too sensitive and sometimes takes several taps to respond. The silver keyboard with pale letters is hard to use for old, two-finger typists like me, but the digital one can make up for it in some apps. Overall, a satisfactory product, but a bit pricey for its features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had other anti virus up to this, so far it is working very well, maybe I will keep using Webroot from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I bought my laptop for school. So far I haven't had any problems. I do like the fact that it doesn't constantly bombard you with alerts like some of the security programs I've used in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for free price of new computer purchase, only downside is the real life protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this program for several years and we are happy with it and also have it on our cell phones and tablets. Sometimes some malware does slip by, don't like that, but the Geeks take care of that for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Secure the Net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this product for the last three years with excellent results. Have not had any problems with computer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't installed it. I probably never will. I dont like that it's given to every pc that is sold. This is clearly waste.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,
      We are sorry to hear that you will not be using Webroot.
      It is generally advisable to research and use a product before writing a review. We wish you the best of luck with whatever security suite you decide to use.
      Regards,
      James G. Webroot

  • Rated 4 out of 5 stars

    Good basic security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item but i am sure that most security programs will suffice but you need to have something on your cpu to be safe.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free with purchase so that's good. Wouldn't be the product I pay for though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is pretty great. It's always running in the background and cleaning my laptop, which I love because I'm very forgetful about running scans. So far it's kept my computer clean and that's what I like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTS YOU, WITHOUT YOU DOING ANYTHING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE NICEST ANTIVIRUS THAT I HAVE USED IN A LOT OF YEARS..IT DOES EVERYTHING TO KEEP ME SAFE, WITHOUT ME EVEN KNOWING IT....SCANS UPDATE,CATCHES THREATS, AND ALERTS ME....VERY PLEASED WITH THIS PURCHASE!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im trying this out because it came with my recent laptop purchase. I usually use AVG free and am happy with webroot. I don't think I would continue paying for it after the 1-year subscription though.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Getting more spam mail than I ever got before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spam mail is unreal and I haven't changed my internet provider. The firewall may work but I haven't had any glitches in this area

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My issue is actually about being forced to purchase and then advised not to install as according to salesperson"windows 10 has its own anti virus that works well....but you can use this for your other devices" I was charged for this item I did not need or ask for. It continues to sit on my desk not used as I normally use either Norton or in this case McAfee was already on new Laptop and I purchased.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple device coverage with one purchase is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a geek squad recommendation and knowledgeable tech friends give it a big thumbs up when I answer what device protection I now have. Being cautious of dubious sites isn't enough with sophisticated " bad guys"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Web root anti security.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot anti-security it's okay I do get a few pop up from time to time. The more I search the website the more pop ups.

    I would recommend this to a friend