Customer Ratings & Reviews

Only got this product in October, switching from McAfee and it found several issues that McAfee did not catch in the year I was enrolled in. The price was similar and was recommended by Best buy.

I was given this free on Gray Thursday with my Dell system purchase. I already use another security software with my other systems so I never open and load Webroot. I have never used this so I can't honestly give my opinion on this one. I am sure it is capable. All my system are on Symantec Endpoint currently and I want to keep it consistent across my network. Is free, so I would use it if I did not have Symantec.

I have not used the product. But I did have geek squad install it on two computers and I hope it works good and is user friendly.

This is my first experience with purchasing separate security software and Geek Squad coverage. So far everything is working well!!

works as advertised is unobtrusive and quite minimal on using system resources active protection seems quite effective

It came with my Sony Vaio when I purchased it and as set it up on the laptop I realized it worked on my android smartphone as well.

Went to have viruses taken off laptop, told them to leave McAfee firewall on, and to keep Google Chrome as home page. Went back and picked up laptop and they wanted me to sign a paper stating that it was satisfactory to me, I said I wanted to see what they had done before I signed, First they removed McAfee(which I had paid for) and Google Chrome was not my home page. They said sorry and yes the order said to leave both on. My option according to them was call McAfee and tell them what happened and see if they would restore it. No excuse for removing Google as homepage. Took laptop home and wasn't able to access most of my sites, especially Yahoo and also kept getting viruses on it. I. called Best Buy at least 3 times over the next few days before the issue was finally taken care, although there was a few hiccups for a few more days. For what I paid to sign on to the Geek Squad and Webroot I feel I spent way to much money for this service and some of those that I talked to trying to clear this problem up were not very friendly. I was really wanting to bring my laptop back and ask for a refund. Because of this not only do I feel I should receive something back for all the headache, but I will not be purchasing any thing from Best Buy again, although I may have to use your services if anything else happens to my computer, unless you want to refund my money and I will get it fixed somewhere else. Mary O'Connell

Perfect for college students who download off websites a lot and open sites for research papers, it scans my computer every 4hours; I think six times a day is enough protection for even an hacker.

So far this product has worked well on my laptop and tablet. You can use on up to 3 devices, so really it's a great deal.

I bought a new laptop to use for college and I get this product from Best Buy. It seems to be working and doing it's job.

I lapsed on my security package, so I had tons and tons of spam and pop up and garbage on my computer. The Geek Squad recommended this security package and it's great. You won't be disappointed!

I got this product free with a pc purchace. I didn't need it. I have Nortons. I put it on and older pc. It seems to be working fine.

It seems fine to use and not to use too much of the resources. Quick to install and scan. Has a great rating in pc magazines reviews.

After using several other internet security protection plans, we decided to try the one that came free with the computer. So far so good. Seems simple and doesn't block things or sites that I use.

I really like the Webroot product and the service by Geek Squad. It would be better if it had virus protectors built in!

I had another security product and it never caught problems. I constantly had viruses on my computer. I have trust in Webroot Secure.

Until now I have never heard of WEBROOT, It came with the computer, it runs in the background without you even knowing.

I've had problems in the past with a hacker. Got into Norton! Got into TrendMicro! Got into Kaspersky! Haven't gotten in Webroot!

Web root is great as it can be used on 3 different devices and it is self maintaining, good package deal when I bought the computer.

Easy to use and efficient. It has caught bugs and viruses in the past. It also protects my other computers from bugs and viruses.