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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 980 Showing 19,581-19,600 of 31,338 reviews
  • Rated 4 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not totally satisfied with it because both of my computers ended up with a virus.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Tuss,

      Are you sure that you have experienced a virus on your computers and not a Potentially Unwanted Application that shows ads? Please reach out to our support team and we can resolve this for you free of charge.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp Webroot

  • Rated 3 out of 5 stars

    Free with computer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was free with purchase of new laptop. Was simple to install and have not had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have for surfing the Internet safely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this as a good purchase because my daughter went away to college and I wanted her to be able have her new laptop protected while she was away. Didn't want any virus causing her not to complete homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot with the experts of GeekSquad is something I can not do without. Having Webroot to protect your computer should be a standard with all PCs!!! I wouldn't log on anything until Webroot was installed!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Only installed on one device, get three devices with the purchase

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent web protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very confident browsing the web with no fear of malicious attacks or fear of phishing while I surf the web or read my emails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fight the virus !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product can be downloaded to up to three devices. We all need protection from viruses on our devices. Geek squad loaded it on my first device, then I easily loaded it on my other two laptops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does exactly what it says!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could honestly say this product does exactly what it says. It was free so I was grateful for that, and it protects my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does all the setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just installed the software and I liked that it did all the setup at installation. It gave a nice summary as it was performed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    did not fix my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interface and product not user friendly.still got malware or virus and wont allow me to use the internet and crashed my system

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      huston13,

      We appreciate you taking the time to provide us with this feedback.

      If you believe there is a way that we can improve the user interface or product please do not hesitate to post your thoughts on our community at https://community.webroot.com/t5/Ideas-Exchange/idb-p/Ideas. We take all customer feedback into consideration and have even implemented many features at the request of our community.

      In regards to the virus issue, I would advise contacting our support team by ticket or telephone and they would be able to assist you free of charge.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Best Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 1 out of 5 stars

    I don't know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    According to everything that I have read, seen and understand about a Mac you don't need virus protection from another source. You do with a pc I know, because that was one of the reasons my dell laptop lasted for almost 12 years with no problems. Only once did I have trouble, but it was fixable. Would I recommend to a friend? Not to a Mac user, maybe to a pc user but I am not currently using this product.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Slick,

      This is not the case. Macs are susceptible to viruses and there have been some very serious campaigns specifically targeting Mac in the last year or so.

      I would advise doing some research about the new threats available for Mac and then make a determination.

      Best Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 4 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought computer in best buy, they gave me free this anti virus I love itI can load on my computer free for one year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It seems to do the job, I am still learning.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program is new to me. It seems to be more transparent and does not slow system yet gives me the protection I expect.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free software when I already purchased the laptop computer. It help to block from the virus and fix to it running fine.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Kev12,

      Thank you for providing us with this feedback.

      I was curious if there was a particular issue you were experiencing that warranted the low rating?

      If there is anything I can do to assist, please email me at communitysupport@webroot.com and I would be happy to address this for you.

      Best Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 4 out of 5 stars

    Free product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this product came with the phone purchase, and so far it works great. I'm protected but will not renew after trial.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works alright.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really haven't had my computer long enough to tell how good this product is in the long run. But it's alright for what I know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, easy, safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works in the background so you don't know it is there until it is needed. So far it has tipped me off on possible malware a few times. It is fast, easy to install and it keeps my files and personal data protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried this antivirus and so far its working fine, have not had a malware problem. Great product for the price paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet security is a must! This provides adequate security while surfing the Internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Provide secure internet usage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since installing webroot No pop ups and other advertisement attacking my computer. Very happy so far with the purchase.

    I would recommend this to a friend