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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 991 Showing 19,801-19,820 of 31,338 reviews
  • Rated 5 out of 5 stars

    Didn't need it. Had security service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had McAfee security when I took laptop for service. Had Webroot when I got it back. Didn't need Webroot, just an extra charge. Gave it this rating because it works, but so did the McAfee they replaced.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    seems to be working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've always been a Norton family, so only been using Webroot for a short time… but so far seems to be working just fine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I was tired of getting screwed over and scammed by those so called frauds who call you over the phone. I'm happy I got it because it works and has been doing great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Web security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had any issues with this purchase. Not really able to say good or bad

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Low anxiety when browsing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike many products, pop-ups from Webroot are appreciated, especially when they keep you from stepping into a bad "room." Have had fewer download/ installation problems since running it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for free, that was the best part of it. Working fine, nothing major.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good, but not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not clean my pc as the rest of my other software's when i am on web. but it did its job for what i paid for.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    WEBROOT was highly recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy, Geek Squad, and my son a computer programmer all said Webroot was was the best protection available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is my best investment ever. I link my 3 computers to it and watch best buy do the magic. Especially if you have kids using you computer and downloading games. This anti virus is for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Two virus attacks detected so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like an effective, protective software. I will probably purchase it when the free 6 month period expires.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well behind the scenes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick scan of all files, taking less than 15 minutes compared to a prior tool "Spy Hunter" which took up to 3 hours to scan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely satisfied with Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost of webroot fits in my budget. It protects all three of my computers. It was expertly installed by Best Buy Geek Squad in short amount of time. Definitely recommend product and service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it a week but was easy to install and I'm sure it will do well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    desktop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had it 2 months..and it quit working took it up to the geek squad. they said if it was a manufacteur problem they would fix it for free otherwise it would cost 200 if it was a software problem.. of course I already spent 430 on the computer and had to spend another 200 to buy their insurance to get it fixed. they replaced the motherboard and the hard drive after 2 months!!! really!!!?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Came free; use a different anti-virus software.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate that this came with my new laptop, but I purchased a more complete anti-virus and anti-malware software.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      kd80,

      Webroot is a full internet security suite. It offers the same features that most other AVs do, except we leverage the cloud to do the heavy lifting. It is the fastest AV on the market and we also offer free support for the product.

      We wish you the best of luck with whatever security company you have decided to go to with and hope you will reconsider Webroot in the future.

      Regards,

      James G. Webroot

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No complaints. This is a very reliable product. It boots fast, doesn't take a lot of space and has proven itself to offer superior protection without slowing down my device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program seems to work well so far. I will have to use the computer more to determine the long term review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    virus update list

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there are some issues with spyware detection, we have to reinstal webroot in order to recover funcionallity of th computer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best one out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned webroot for 3 years now. I wouldn't use any other security for my computers. I have 5 computers covered by webroot. Never have had a problem, it is always scanning for viruses!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended to us by the computer experts at Best Buy. We haven't had any issues with it or viruses.

    I would recommend this to a friend