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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 993 Showing 19,841-19,860 of 31,338 reviews
  • Rated 5 out of 5 stars

    Free offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Internet Security free for 3 months as part of the laptop purchase. Does the work intended for. Not sure if I will continue to subscribe for the service after the trial peiord.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have security software to protect oneself especially with the current climate of viruses and malware.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficult to get WEBROOT key without ripping it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall product is great. However when you want to install it it is difficult to get your keycode without ripping it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Belived me Webroot is work very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Webroot once before, I love its and now I came back for the Webroot again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does what it claims to do and is a good alternative to free on-line products that require daily actions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    free security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy staff included this software with my laptop purchase and so far it works really good and the scans are fast....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    it's free, how good can it be?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not have good ratings. Years ago, Kasperky was in the top 3 but no longer. No US customer support.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Robert,

      Sorry that you feel this way.

      All of our support is based in Broomfield, Colorado. We do not outsource support, and it is entirely free. We have a 4.3 out of 5 stars as of writing this which is very good. We are sorry that you have chosen not to use Webroot and wish you the best of luck.

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 2 out of 5 stars

    meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just to get something on your computer while u update everything. a lot better things out there for free than this.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      DoggGt,

      We apologize for the issues you have experienced.

      Was there a specific issue you were having?

      If so, please do not hesitate to let us know and we would be happy to assist. We offer free support for all of our products and are unlike any other antivirus on the market.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    I have run it several times and it did take care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product that I purchased appears to be a teaser. It does remove some threats,but major problem still exists the 200.00 charge for the geek squad seems to me to be steep. I live on a fixed budget and cannot afford that price. I do not agree with store policy to sell only one antivirus product forcing you too buy more expensive product being product that you purchase does not take care of problem.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's comforting to know that I have a protection plan for my devices and that it is backed up by the geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Internet security package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this internet security package. Comes free with a laptop purchase. I think its a good offer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good virus software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it before, was happy with it so repurchased. No virus issues and I like that the company is a US company.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this free with my purchase so no complaints. It was easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot antivirus tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I am happy with this product and its performance. It works on both IOS and Windows computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geat web security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has helped our pc to run faster and download faster. It has helped the streaming experience more pleasant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have not had any problems with my computer as far as any viruses with the antivirus program.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great internet security suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I have this program I'm glad I didn't have to pay for it. Acording to many reviews, it is very effective against known threats but a little slow to keep pace with new and developing threats. As this was a gift from Best Buy with a hi-end laptop purchase for use at work on the road, I feel I need a little more advanced protection. I feel it would be fine for casual use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient Anti-virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I just purchased this anti-virus product I already really like the software interface, it's very easy to navigate and create custom settings. I believe this is a good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Antivirus for Home PCs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Internet Security for free when buying my new Laptop, I already installed and so far is working Good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just average Anti-Virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an Average anti-virus only 3 month for free is trial after you have to pay for the service, is a lot options out there

    I would recommend this to a friend