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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1271 Showing 25,401-25,420 of 34,619 reviews
  • Rated 5 out of 5 stars

    Excellent Internet Security Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love this Internet Security Software, it doesn't slow down your computer and isn't intrusive as Norton and McAfee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm really happy with Webroot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product. It is really do the job and I'm so glad I took the Geek Squad's advice and purchased it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SAFETY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HOPE, THIS ITEM WILL KEEP ME SAFE FROM ALL HACK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work with it and great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought Computers before in Best Buy with Web Root and its a great product, I've renewed after trial or free periods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with my laptop purchase, very easy to use and haven't had any issues. Works with Window and Macs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and will do exactly what is supposed to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good pertextion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great everyone should use it all the time...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started a home business and this works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality protection against virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    appears to provide adequate protection. nice to be able to buy multi year coverage up front at a reasonable cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Extra!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came as an extra with my HP Spectre. Great surprise to be able to protect my mobile devices on top of my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have had no issues with this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has protected my computer for the last month and I have had 0 issues with my computer thanks to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best , but does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the best internet protection but it will do the job.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot's technology is ahead of the rest and we have built it from the ground up by moving away from cumbersome definition updates. Let me know if I can help explain anything or if you need assistance.

      Mike R
      Webroot Social Media RepresentativeWebroot

  • Rated 4 out of 5 stars

    Simple use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it with my laptop. It is simple to use and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Virus Protection Recommended by Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This seems to be a very good virus protection software that was recommended by Best Buy staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a laptop as a bundle. Works well so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't go wrong with Epson Cartridges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cartridges produce high yield and crisp print

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Thanks, but no thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a computer and they gave me this software. I have nothing good or bad to say about this software other than my son ( a computer major at THE Ohio State University) says it is malware. I use a Windows defender professional version for my antivirus protection.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Gary007,

      Malware is malicious software designed to cause harm to your machine. Webroot is not malware. It is an anti-malware programs that prevents these types of programs from harming your system.
      We hope you will reconsider using Webroot in the future.
      Regards,
      James G.
      Social Media and Customer Relations Coordinator Webroot

  • Rated 1 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My samaumg A already came with a sercurity, adding this webroot has caused a coflict with the system, I had to uninstall to have my samsung to operate right again. Might work for other but not with me. It was pure junk. I just hope it didn't do any damage to my samsumg A

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      GeorgeMarrero,

      We apologize that you experienced issues after installing Webroot.

      This is not an expected result and Webroot is designed to be compatible with other security vendors.

      Any time that you have an issue such as this, it is advised to contact our support team as they can remote in and resolve this for you free of charge.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Best Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 2 out of 5 stars

    came free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this product yet but will update when I do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection for all my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little time to set it up but I was in a time crunch.

    I would recommend this to a friend