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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1295 Showing 25,881-25,900 of 34,619 reviews
  • Rated 3 out of 5 stars

    ehh it's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    personally, i prefer panda cloud antivirus, this is ok, but i've never actually heard of it before, so it's hard to trust - but the convenience of coming for free is pretty awesome, except that unlike panda it is a subscription service and eventually i'll have to pay for it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I scanned all my USB drive to find other viruses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    found viruses that other programs did not I found hundreds of other viruses I scanned all my USB drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel sage with this product on my devices such that I have this on automatic renewal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed to stay safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad as a bundled software kit. Probably prefer Norton.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no comment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing much to review as it is a secure internet software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I would have bought 2yr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great my computer is like new still, wish I would've bought a longer lasting spyware though

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Something I Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clerk was pretty insistent that I take this "free" product. Even after I told him I would never use it. The follow up e-mails from the Geek Squad reminding me to load the software are annoying. I gave it 1 star only because 0 stars aren't allowed.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      andyhammer,

      I would advise filing this complaint with Best Buy directly. This area is for reviews of the product itself and if you are not using it, there is no need to write a review. You can unsubscribe from the emails they are sending you by clicking the unsubscribe link in the email. Webroot

  • Rated 5 out of 5 stars

    Free with laptop purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for including this free software with my laptop purchase. It offers great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like that it does it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can use it on all of your devices and it protects against identity theft, social network threats and cybercrimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this anti virus software. It runs seamlessly in the background. I also use it on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and used by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad used to clean up more than 80 viruses and other problems on my computer. Now it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very satisfied!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    webroot has helped filter out a lot of bad advertising!! I will recommend this security to all my friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This satchel is both protective and stylish. Perfect for a laptop and plenty of room for many other items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Internet Virus Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was satisfied with the first Webroot Internet Security, so I purchased the same on for virus protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never heard of Webroot until I bought my laptop. Now it is all I use. It is top-notch protection for your computer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This should be a minimum requirement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing I upgraded to a more robust product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It did not work first install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work first install for whatever reason?

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Gmoney,

      We apologize for the issues you are experiencing.

      Have you tried to restart the computer and try again?

      What is the error you receive when you attempt to install?

      We would advise contacting support if you are unable to install the software on your own.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 4 out of 5 stars

    good anti virus software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this software, it is just as advertised

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is working great at protections for my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was use to the Norton products. This is my first time using this product, but it has been a good choice.

    I would recommend this to a friend