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Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1544 Showing 30,861-30,880 of 34,619 reviews
  • Rated 1 out of 5 stars

    Did not want this product..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that these products slow down systems way to much..I am a power user and the Free download products that support this need are faster and less obtrusive..

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Peeweeathome,

      Thank you for taking the time to write this review for us. Webroot is currently the lightest antivirus on the market and should not effect the performance of your machine at all. We would advise installing it and checking it out! We also offer free support for all of our products.

      Regards,

      James G. Webroot

  • Rated 3 out of 5 stars

    Everybody needs it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be great to live in a world without people who get their jollies on writing computer viruses. Maybe then we could put virus prevention companies out of business.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy included this with my tablet. It did the job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Free product and unable to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a free product we were given when we purchased a chromebook. We were told we could use it with our new purchase. This does not download onto chromebooks.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      FFFamily,
      We apologize that you are unable to use the product on your chromebook.
      We would advise installing it on your home computers or mobile devices as Webroot is unlike any other product on the market.

      Regards,

      James G.
      Social Media and Customer Relations Coordinator Webroot

  • Rated 5 out of 5 stars

    Have used webroot previously and like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatically does a great job keeping out the junk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free with laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very easy and basic, no complaints and it's free!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No need for additional security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soaks up memory too much. Basic and free apps do the same plus more without memory leaking. Stick to windows defender and other free anti virus/malware utilities.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      VPD72,

      We apologize for the issue you are experiencing.

      Webroot is currently the lightest Antivirus on the market, and is unlike any other program. If the program appears to have a memory leak on your system, it would be best to reach out to our support team.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Social Media and Customer Relations Coordinator Webroot

  • Rated 5 out of 5 stars

    was installed for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was put in for me at the store. everything working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection from viruses and other threats!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its important to have my internet safe and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for securing my new IMAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect compliment to my iMac purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well, feel confident my devices are protected

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a band new macbook pro and this program wouldn't install. I tried over and over again and eventually I gave up, I still don't know why it wouldn't install.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      aalesiaa,

      I apologize for the inconvenience. It is difficult to know why it wont uninstall given the information provided. If you would email me at [email protected] I would be happy to investigate this for you and see what we can do to help.

      Regards,
      James G. Webroot

  • Rated 5 out of 5 stars

    Great Anti virus for your computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection at a good price. I feel safe with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is a great product. I like the functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great security program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that it came as part of a bundle with my computer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    False advertising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to be good for 3 devices. Installed on first and it worked. However, when trying to install on the second, it said "expired". Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Mamabear,

      We apologize for the issues you have experienced.

      Did you already have Webroot installed on the second device? If so, you just need to click the gear icon next to My Account, and enter your new keycode.

      If you would email me the keycode you are trying to use at [email protected] I would be happy to look into this for you.

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my computers.. Desktop much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great anti-virus program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installation I found that I had 32 infections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great product so far.thanks best buy!

    I would recommend this to a friend