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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1555 Showing 31,081-31,100 of 34,619 reviews
  • Rated 3 out of 5 stars

    Nice freebie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is bundled with every system purchase and works well enough. You get six months free to determine if this is the security app for you or not.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Another Security Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a BestBuy product and just feels like another security software. I haven't found any major value as of yet. But seems to be performing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Silly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with my computer I never used it. I personally never use antivirus software because windows defender does a better job is free, and uses less RAM.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No problems with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy installed it and it has worked just fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Always need security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have liked to of had the option to get Norton since already have on my old laptop. I have been told that this doesn't take up as much space on the hard drive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    problem we had in set up ,sticker that has start up code did not peel back easily damaging code had to call best buy to get complete code to complete set up process

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Free with laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Best Buys standard free internet security with any computer purchase. No issues with malware since installed but nothing too amazing about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invite Friends!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would tell all my friends and family to use this

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computers still running slow and freezing I tough its was a virus since its still now working properly, Now I don't know what it might be then

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    could be good if applicable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold to me by Best Buy but than told by them unable to be down loaded on my tablet which they had in the shop to install it and clear, that was not right.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      pooh,

      We apologize for the issues you have experienced.

      If the tablet was a Surface RT it is not compatible with Webroot.

      You can contact our support team at https://detail.webrootanywhere.com/servicewelcome.asp and we would be happy to assist any way that we can.

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    good till upgrade time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    spams you every hour wanting an upgrade when time runs out gets super annoying. Got it given to me with new computer with no CD/DVD drive haha...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It decent at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my computer a lot and experience multiple anti-virus. This isn't bad but there are better one out there. i recommend it over Norton any day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Security package for all Geek Squad Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now purchased this twice with Geek Squad assistance. It is ok so far and not any better than other security packages I have used previously.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    locks up my apple constantly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps locking up my apple needing to return to geek squad to assist me on it, lucky I have the extended warrantee on my apple lap top so it's in there hands.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not big on paid security software. That being said this one really didn't meet my need when I needed it. I had to uninstall it and use something else.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,

      We apologize for any issue you have experienced.

      Any time that you have an issue with the software you can contact us and we would be happy to resolve it for you free of charge.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Best Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 2 out of 5 stars

    not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the product cause my son fixed my old computer. the problem I am having right now with your company is that it has been 3 weeks since I returned the product and have yet to have my $300+ charge returned to my credit card. This caused me to bounce a few checks. This makes me NOT want to ever purchase anything from you again. Please return my refund as soon as you get this. Ed Hernandez, community leader of a large Hispanic buying populace...

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,

      This is an issue that you will need to take up with Best Buy. Webroot cannot offer refunds for a product purchased from another company. I am unsure why that charge was so high as well unless you purchased a multi year license and paid for some type of support. We provide free support for all of our products at Webroot. Please reach out to Best Buy or Geek Squad for a resolution to this. Webroot

  • Rated 3 out of 5 stars

    Got it free so...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with my new phone. When my Kaspersky expired, I loaded it thinking it would save me some $. It is ok, but i prefer the Kaspersky.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT 4 windows 10!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent about a 1000 dollars on a brand new Toshiba 2 in 1 laptop with Windows 10 and the sales person told me this webroot would protect me. Me not being so tech savvy, i took his word thinking he knew what he was talking about. That was my mistake. My laptop got hacked because i was NOT PROTECTED! The sales person seemed to be more interested in ringing me up and getting me out of the store than helping me get everything i would need to get a good experience with my new computer. I had to keep asking "what else he would recommend that i should get to enjoy my new laptop." Samething, when i purchased a cannon camera that same time, he seemed only interested in ringing up what i had and hurry me out the store, and i ended up spending almost 2000 dollars and didnt offer me a my rewards card. I had to go to the paradise valley location, they were the ones to even mention this option, and seemed puzzled as to why i wasnt offered this option. I have to unfortunately say i was disappointed. I dont give this not one star.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hammer,

      We apologize for the inconvenience you have experienced. Webroot must be installed on your computer in order to protect it.
      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp Webroot

  • Rated 3 out of 5 stars

    Freebie with purchase of a laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't install this on my laptop. I have other A/V software I prefer. Best Buy included this as a no charge addition to a laptop I purchased.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    this is no good. I received a virus on computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a virus on computer that crippled me. I had to have Geek Squad reset the comp to original factory condition a 24 hr out of home service call

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      mark,

      We apologize for the issues you have experienced.

      Any time that you have a threat related issue you can contact our support team and we can remote in and resolve the issue for you completely free of charge. Free support is part of your subscription with Webroot.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Community Support Team Webroot