Customer Ratings & Reviews
- Model:
- 8112498
- SKU:
- 1688832
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Free
It was free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was free with my daughters laptop and haven't had an issue. I don't believe I would buy it outright.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We appreciate your feedback.
Please also know that Technical Support is included with your subscription completely free of charge. Our Award-winning U.S. based Support Team is always standing by to happily assist you:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Ok but....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like the constant pop ups for catching threats, as it happens almost once an hour. I would just like to receive a summary daily of threats dealt with.
I would recommend this to a friendit appears to be working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure about the benefit of this protection yet. I am not sure whether it is worth what it is going to cost to maintain this protection.
I would recommend this to a friendNot for Android
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased this for my laptop I did not realize that I could not use it for my Android Smartphone. So now need another service for my phone.
I would recommend this to a friendNot a program for most
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only part that I could use was the under apps for free. It could not protect but could only give you a site to search the web on.. Not pleased.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Betty,
If you are unable to install the program it is best to reach out to Geek Squad or our support team for assistance. I have provided the link and number to reach out support team below.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
It's good laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small HDD and GB memory. Other than that it's great! I loved it but I need more HDD and GB that's all. Contract me if you want to know more. :-)
No, I would not recommend this to a friendDon't care for this Anti-Virus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best buy salesperson attached this to my purchase when I asked clearly not to. Who buys Anti Virus programs now with all those free anti virus apps?
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .MichelleV,
I apologize for the issue you are experiencing.
It is likely that you have received this as part of a free promotional offer through Best Buy.
It is impossible to compare Webroot to any other antivirus on the market at this time. We used advanced heuristics and leverage the power of the cloud to make determinations in real time.
I do hope you will reconsider using Webroot to protect your system and will find that it works incredibly well. Pair that with our exceptional technical support, which is totally free, and I believe it is quite the combo.
Best Regards,
James G.
Webroot Community Support Team
So far it seems to be OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is what it is if it works. Have always used Norton Security premium in the past and never had any problems with viruses, spyware, or malware.
No, I would not recommend this to a friendI threw this away...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't find this program useful, nor helpful. I went with the traditional programs and wouldn't consider this again... Sorry BB, not sold on it...
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Brent,
Was there a specific issue that you required assistance with? Did you try to reach out to our support team? Nowadays traditional programs just do not cut it, as they rely on large definition databases to detect threats.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Regards,
James G.
Software security.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Webroot is easy to install and easy to use, it provides with notification if I have a problem or simply updates on how my computer is running.
I would recommend this to a friendGet a virus with Webroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came with our purchase as an 'extra'. The store needs to give a warning before tossing something into the purchase that will harm my computer.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Josephine,
Webroot is not a virus. It is designed to protect your computer from viruses. If you require assistance, please reach our to our support team.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Not sure if it's as good as what I had.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The password vault is not as intuitive as what I had before. I'm constantly having to log into Webroot even when I haven't closed out my browser.
No, I would not recommend this to a friendAntiVirus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To me this has been a completely average antivirus software. It does the job and it's great that it was bundled with the purchase of my computer.
No, I would not recommend this to a friendSo far, So bad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Said it is good for 3 computers... I put it in 1, and it started crashing every time I tried to boot up my computer.. I havent tried it in any others.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .tvandmoviecars,
We apologize for the issue you are experiencing after installation. This is not an expected result and likely means that Webroot is not working properly on that system, or the system itself is not stable.
We would advise contacting our support team and they can remote in and take a look at this for you free of charge.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Regards,
James G.
Webroot Community Support Team
poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought my computer in because it was slow and I thought it was taken over by someone. My computer is very much slower now since you have worked on it.
No, I would not recommend this to a friendJust bought, seems fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't really to put this security software to the test but seems fine for what it does. I guess this is what you want in a security product.
I would recommend this to a friendOkay purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this product free with the purchase of my son's laptop and before the expiration date it gave us a notice saying that it had expired.
I would recommend this to a friendUser friendly software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software was recommended by the sales associate. After installation it pretty much takes care of itself. I have not had any issues with it.
I would recommend this to a friendFree but not used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't use this software because I purchase another antivirus that I know and trust. It was pushed on me and free, but no thanks Best Buy.
No, I would not recommend this to a friendDidn't install so IDK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already have Verizon McAfee and just added windows malicious hardware which MS seemed to require on the new 8.1 so I don't want to triple the programs.
No, I would not recommend this to a friend