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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1558 Showing 31,141-31,160 of 34,619 reviews
  • Rated 3 out of 5 stars

    The free trial was nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this product free with the purchase of my laptop. I used it during the trial period and it worked fine with no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton was slowing down my laptop and although it was free, it was really really slow so I thought I'd try something new. So far no regrets.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Got it free so can't complain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my PC. I am not a fan of any anti-virus as they seem to be a virus in themselves. This one seems OK but not likely to renew after my 6 months is up

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK for free 6 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gave me the chance to protect my computer until I researched other products. It done it's job but finally decided on another product to purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    IS NOT PROTECTING MY NEW LAP TOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PAID FOR THIS PRODUCT AND DOWNLOADED IT AND MY LAP TOP IS ALERTING ME THAT MAY LAP TOP IS NOT BEING PROTECTED AND MY PRIVATE INFO IS AT RISK

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    average protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was kind of BestBuy to give this free for a limited time, but it is no better than some of the free products that are downloadable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot did not work right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this laptop with my Mesa Community College English course and the ITech department let me use the antivirus program

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 1 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I'm not sure how this product works since it came with my 2-in-1 that didn't have a CD player.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good choice for affordable security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security was included with my purchase of new laptop at Best Buy. I'm satisfied with the level of security for the (MSRP) cost this software offers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    full cd for tablet!?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given this 'free' to install on a 8 inch tablet. Guess I'm not as tech savvy as I thought. How do I download this full size cd onto a tablet?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since it came free with my tablet I decided to try it... I was not impressed. I have since removed it and will not be using it on any other device I own.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comment as we are not using. We got a free 6 mos with each new unit we purchased but we have our own firewall/security/encryption system in place.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I only have it because they gave it to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never liked the purchasable antivirus software, it gets too complicated by trying to make things "convenient." I'd rather use Windows Defender

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest I haven't tried this item yet which is why I'm giving 3 stars but hey free internet security... Who can complain about that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent been able to install this software because the laptop does not have a cd drive and cant get online due to no wifi in its used location

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      reeinedragon,

      I apologize for the issue you are experiencing. Webroot requires the internet to install and validate the keycode, as well as stay up to date. It is important to note that if you are not connected to the internet. It is very unlikely you will get infected.

      Regards,
      James G. Webroot

  • Rated 1 out of 5 stars

    Pointless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most people try to remove bloatware, and here they are practically giving it away. Please note that this was a freebee when you buy a laptop.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      AnimatedLew,

      We apologize for the issue you are experiencing. Webroot is currently the lightest Antivirus available on the market. Please see our recent passmark scores vs. seven competitors at http://www.webroot.com/shared/pdf/Passmark_Endpoint.pdf. If Webroot is causing your machine to slow down, it is best to contact support directly so they can resolve this issue for you.

      We offer Webroot as a promotion to Best Buy customers, that is why you receive it for free when purchasing a new PC or device from Best Buy.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,
      James G. Webroot

  • Rated 1 out of 5 stars

    Not for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to delete and go back install another software that I like better. This is not very user friendly and would not recommend to any one.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      RangerDude,

      We apologize for the issues you have encountered. Did you read our user guides or try to contact our support team for your questions? We have designed Webroot to be as easy to use and lightweight as possible but it also has many advanced features as well. Webroot

  • Rated 1 out of 5 stars

    JUNK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU HAVE A MAC THIS IS NOT THE PRODUCT YOU WANT!!! TRASH TRASH PERIOD. OH YEAH I TRYED TO GIVE IT NO STAR'S BUT THEY MAKE YOU GIVE IT ONE UGH!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an OK product it's really not necessary to have it and a tangible version thing that you can download it for free from the website

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 1 out of 5 stars

    I have no use for this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Avast and it is both free, excellent, and more than enough to protect my computer. I've read that Webroot "runs seamlessly" with other programs, but I see zero need to junk up my computer with superfluous protection that I have to pay for. Unless you're running around visiting websites you shouldn't be, you don't need some $50 security software to keep your computer herp-free.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition in regards to journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost.

      We are constantly making moves to keep our pricing model competitive and affordable for the level of effective protection that we provide.

      Mike R
      Webroot Social Media RepresentativeWebroot