Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1561 Showing 31,201-31,220 of 34,619 reviews
  • Rated 3 out of 5 stars

    It does the job it is meant to do.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job it is meant to do. There isn't anything horrible about the product, however it is not the best on the market either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unknown entity!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not load - then wait-and-see what might unfurl from this DVD. Especially since my current pc lacks a built-in CD/DVD reader!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic functionality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic functionality m, but it works and it was free with the purchase of a laptop. Recommend different program for long term use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Have not been able to get it to activate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sold this by sales man and for my Microsoft tablet and has been a total hassle to get loaded and activated. Would not do this again.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Rschaeffer,

      Webroot is only compatible with the Surface Pro, not the Surface RT as those are only able to install apps from the Windows store. Do you know which device you are currently using?

      Please let me know and I would be happy to assist.

      You can email me at [email protected].

      Regards,
      James G.
      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    webroot works for me.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was recommended by an employee who has it installed in his notebook. It was a good recommendation and it has performed flawlessly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save the receipt

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try to download when I got home and it came back saying card wasn't activated so I was never able to use it.I returned it to best buy

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Saveyourreceipt,

      We apologize for the inconvenience. This happens if the product was not activated at the Point of Sale machine by the best buy employee. You can take it back and have them do this for you.

      Regards,
      James G. Webroot

  • Rated 1 out of 5 stars

    Much easier security programs to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not find Webroot user friendly and I didn't find that it was a comprehensive as some of the free programs like MalwayreBytes or Avast.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! It literally took owner my computer(Apple). It took someone at Geek Squad over an hour over the phone to get it off my computer!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other protection programs and they are all great. This protection was okay. It functioned for what I needed it for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not good for computer security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    going back to noroton anti-virus a way better product not to shure I will ever buy another product at best buy again very un-helpful there

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OK for pc, not for mobile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with the pc version, but would advise against using the free mobile version that comes with it. Before installing it on my Samsung Galaxy Note 5 I used both Samsung Pay and Android Pay. After installing it I received notice that both my cards were removed from Android Pay and haven't been able to log into the Samsung Pay app. I will evidently have to wipe my phone and set it up from scratch.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We have not heard any cases of these payment methods being removed as you described.

      Please have our Customer Support Team review any technical related issues:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Rated 3 out of 5 stars

    Honestly, haven't used it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure as it's still wrapped in plastic. Was free with purchase of laptop and not a super fan of installing stuff like this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    no cd drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to use this product with my new laptop because the laptop does not come with a cd drive. But i would try it on my old laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I never installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never installed this software, why BB is giving this free? IMO, they can give some BB branded mouse or something else worth..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Web root

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I can give an accurate review because my favorite anti virus and it are not able to co-exist and I keep deleting toolbar pop ups etc

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    "Free"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only "free" for a certain amount of time, then you have to pay for a subscription. No thanks, there are far better options out there.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's alright

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is usually my choice of anti virus. It gets the job done. I don't really like the UI which is why it gets 3 stars from me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't like this software to much, it is very good and reliable just that I have a different taste in security software.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot secure anywhere

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is ok for personal use; I was able to install in up to 3 devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not bad for complementary item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my preferred antivirus software. Not bad for being complementary software for someone that doesn't already have a preferred brand.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,

      Thank you for taking the time to write this review for us.

      We hope you will reconsider using Webroot in the future.

      Best Regards,

      James G.
      Webroot Community Support Team Webroot