Customer Ratings & Reviews
- Model:
- 8112498
- SKU:
- 1688832
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
too many pop ups!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have direct experience with aligning workflows for a better customer experience and issue resolution on Facebook and Twitter.
No, I would not recommend this to a friendOk...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest, I thought it was easier to use a normal antivirus, because webfoot is a CD and my laptop doesn't have a CD drive
No, I would not recommend this to a friendNot sure if I need this product...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item came for free with my computer purchase. It was installed by an IT group. Some people have suggested to use it & others said not to.
No, I would not recommend this to a friendransomware within 2 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had ransomware within 2 weeks. Exchanged computer at best buy (Best Buy employees were great). Installed Norton and no problems since.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .dickersonmc,
We apologize for the issues you have experienced. Because of the how many new variations of ransomware that there are, it is impossible to completely protect against them as malware writers can test new variants against the software to ensure that it works. This is the same for every AV company across the board.
Any time that you have an issue such as this, you can contact our support team and we can remove the infection for you free of charge.
You can reach our support team at 1-866-612-4227 or you can always create a support ticket at https://detail.webrootanywhere.com/servicewelcome.asp and our team will remote in and resolve the issue for you free of charge.
Best Regards,
James G.
Webroot Community Support Team
- Pros mentioned:Security
Seems to be working well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer seems to be secure at this point so I'll continue to give this product a try.
I would recommend this to a friendBrand response from WebrootTeam
Posted .We thank you for taking the time to give us your feedback. Have there been any issues or concerns you've encountered that caused you to give us a lower rating for your Review?
[email protected]
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Giving it away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This added nothing to the baseline Windows 10 capabilities and slowed down performance. Best Buy was giving it away(literally).
No, I would not recommend this to a friendOk Software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came with my purchase. It blocks all sites not recommended Does its Job had to download from Web due to Safari. Wouldn't purchase separate
No, I would not recommend this to a friendits pretty good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It catches virus fast and takes them off as quickly as they came. The program scans every 4 hours which is great in my book.
I would recommend this to a friendDidn't use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't sure if this is the best way for me to protect myself. My computer technician that works for me Went another direction
I would recommend this to a friendGreat protector for my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have recommended to friends and neighbors, shared with coworkers and church members. The product does everything it was advertised to do
I would recommend this to a friendHave not opened the package, I use another product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use another product that has served me very well for several years. No reason for me to change, as I am very satisfied with what I have.
I would recommend this to a friendA bit troublesome during the install process.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation process was time consuming. It was smooth sailing for the desktop up the laptop and iPad/iPhone install seemed confusing.
I would recommend this to a friendNo idea about this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this product free I think with the purchase of a PC. I have no idea how good it is yet because I haven't started using it.
No, I would not recommend this to a friendWebroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 malware a and 1 virus got past it within the fist 3 days. Cleaned it up my self with on line cleaners etc, can,t be that great.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Pete,
There are no such things as "online cleaners." It sounds like you have dealt with potentially unwanted applications. If you ever experience an issue with an infection it is best to reach out to our support team directly as they can resolve this for you free of charge.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Weboot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We received this program when we purchased the geek squad with our computer. We have not had any problems with this program.
I would recommend this to a friendso far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be working well, although had to use another program to get rid of some malware. It came free with my laptop, so can't complain!
I would recommend this to a friendSeemingly effective software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since I've only been using this software for a very short period of time, I really don't know how good this software actually is performing.
I would recommend this to a friendDo not like this virus protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like the virus protection it had a lot of glitches in it and I went back to Norton where it found several things webroot didn't.
No, I would not recommend this to a friendAnti virus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well even after installing the program my daughter had problems but she did get it fixed... Still enjoying her computer....
I would recommend this to a friendAdequate but not much better than free stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software seems to do the basic job and has some features that you don't get in the free stuff but many of the features are not needed.
No, I would not recommend this to a friend