Customer Ratings & Reviews
- Model:
- 8112498
- |
- SKU:
- 1688832
Customer reviews
Rating 4.3 out of 5 stars with 34621 reviews
(34,621 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Works as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software works as expected with protecting any computer. Bonus with this one is it works with PC, MAC, Android and iOS.
No, I would not recommend this to a friendRated 3 out of 5 stars
It worked in the beginning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this item free with my laptop package , it works really well but after four months it told me I had to repurchase it
I would recommend this to a friendRated 1 out of 5 stars
Not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was given this for my laptop but didn't realize until I got home. I can't use this due to my laptop doesn't have a disk player.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Kristy,
We apologize for the inconvenience you have experienced.
You can install directly from our website at http://www.webroot.com/us/en/products/wsa-installer-download.
If you are unable to do that, please contact our support team and we would be happy to take care of this for you free of charge.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Regards,
James G.
Webroot Community Support Team
Rated 3 out of 5 stars
not necessarily any more efficient than others
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was anticipating a more efficient system. Webroot was recommended by a retailer that didn't carry it. On a par with Norton, MacAfee, etc
No, I would not recommend this to a friendRated 3 out of 5 stars
Free is good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never heard of this product before so I can't say much other than free is good and any virus protection is better than none.
I would recommend this to a friendRated 3 out of 5 stars
Seems to be a good product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The software appears to work pretty well, but will need more time with the product to verify its viruses removal capabilities.
I would recommend this to a friendRated 3 out of 5 stars
Best Buy recommended this software.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy recommended this software but also said our PREFERRED software (ESET) was very effective. We have chosen to continue with ESET.
No, I would not recommend this to a friendRated 2 out of 5 stars
It's OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never heard of it before, but was being sold buy the associates at the store when I bought my computer. Problem was, It got in the way of installing my programs by the Geek Squad in the Naples store. The young Geek Squad group couldnt figure out for many days, why they couldnt install Quiken. They had my computer 5 days and were stumped. I took it to the Ft Myers store, and they figured it out in 5 minutes.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We apologize for the issues you have experienced. Any time that you have an issue such as this, you can also reach out to our support team for assistance. There is no need to take the computer into a store for this.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Rated 3 out of 5 stars
Downloading problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not download to my Samsung tablet. Geek Squad member looked at it and said the tablet isn't compatible with Webroot.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unwanted but necessary purchase to install in my new computer...sooooo, not thrilled about it but not unhappy with it either
I would recommend this to a friendRated 3 out of 5 stars
It's good but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has caused some noticable slowing with my laptop.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for any issues you encountered with performance after Installation.
Webroot SecureAnywhere is the lightest complete security solution in the Industry.
Please reach out to our Support Team directly if you are having issues with speed after Installation: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Rated 3 out of 5 stars
Webroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not make use of this item because I already have another program that I am totally satisfied with for our new laptop.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not sure what this is..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came bundled with my iPad. I said no thank you. They gave it to me anyway. Can not use, as far as I know, with a mobile device.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Jamie,
Webroot is compatible with Personal computers and mobile devices. You can locate installation instructions at http://www5.nohold.net/Webroot/Loginr.aspx?pid=12&login=1&app=vw&solutionid=1548
Regards,
James G.
Rated 3 out of 5 stars
It does what it says
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works but not the best product to rely on. After the freeware version is up it will irritate you until you purchase it.
No, I would not recommend this to a friendRated 1 out of 5 stars
virus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my sister put something on my computer and it pops up always i have tried to delete it but it coms back even with this software
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .brooks,
It is likely that the issue you are experiencing is not associated with a virus, but a Potentially unwanted application. I would advise trying to remove that via the control panel, and if you cannot, please contact our support team or the Geek Squad.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Regards,
James G.
Rated 3 out of 5 stars
Secent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for free and it's a pretty decent software. Overall the company bombards you with ads to make you pay afterwards.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good stuff for free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software seemed to work ok. I haven't had a virus so must be good or maybe I haven't been to a site that gives viruses. Hard to say.
I would recommend this to a friendRated 3 out of 5 stars
i think i look a good weboot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.yes i look a good weboot and a internet security. but i have problem on system need add window 10 pro and as McAfee that why
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst computer I have ever owned.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say... Slow....Slow....Slow. I hate it I got very little help. Everyone was more interested in the next person problem..
No, I would not recommend this to a friendRated 1 out of 5 stars
This software is worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't detect anything, and it has a high memory usage! if there is anything less than one star, I would have given it that!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Mohammed,
We apologize for the issue you are experiencing.
Webroot currently uses less memory and space than any other security suite on the market.
If It is using too much memory, or is not working correctly for you, it is best to contact support so they can find out what is going on.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Regards,
James G.
Webroot Community Support Team
