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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1564 Showing 31,261-31,280 of 34,619 reviews
  • Rated 3 out of 5 stars

    I don't use the software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already pay for another virus protection that I am happy with. I only got this because it came with the laptop I bought.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average anti-virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally do not recommend buying a paid anti-virus software. Use one of the free ones especially Security Essentials

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Virus got through anyway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installs Webroot and I was so happy that it was free, but after 2 years I reverted to AVG, they do not monitor your computer and I got a virus (while at friendly Facebook). I am paying for AVG and I am happy, they cover all your gadgets with only one subscription and the techs get in my computer and install the product. they even installed it in my phone and my 2 tablets.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      SecureAnywhere does not monitor your Computer, our shields will only prevent against any harmful applications that become active.

      All inquiries related to viruses should be handled by our Award-winning U.S. Support Team.
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx
      -Webroot Community Support- Webroot

  • Rated 2 out of 5 stars

    Pretty good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great virus protection against bad websites... Love the fact that you can use it on multiple devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Came with tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with my tablet, but I have not used it. I do not like having extra software included with tablet or computer purchases.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Chris,

      Thank you for taking the time to provide us with this feedback.

      Best Regards,

      James G.

      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    Never used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with our cell phone purchases. We never installed it, so I can't say whether it is a good product or not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don't care for the software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice they offer this with the system for free when I purchased my system. I prefer the security software I was using before.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Came free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, not sure how well compared to others. But I do know it is a resource hog, I'll stay with my AVG Free edition over this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not necessary, but free so gave it a try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent product but i received so many emails from best buy concerning the install of this that i didnt really want to do it any more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free software taht camw with the purchase of anew laptop. Easy web installation. MS essentials takes the lead on my laptop for protection

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      When it comes to antivirus protection, you get what you pay for. With Webroot, you get the fastest, most efficient, and effective protection on the market.

      Unlike MSE, it updates automatically and you don't have to worry about cumbersome definitions updates.

      Mike R
      Webroot Community SupportWebroot

  • Rated 3 out of 5 stars

    Time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time will tell First of all remember the days when we didn't have to worry so much about MACs getting hit with a virus?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Use Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I can't even tell it's running (no updates on good or bad status), I'm hopeful that WEBROOT is doing what it's meant to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure about Webroot yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting to see if Geek Squad can help me resolve the speed. If not, may need to switch to Kaspersky that I have on 3 other laptoops.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't take the number

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got to use it I put in the right number and kept coming back as invalid number. Thank god it was free with the tablet.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      snowball,

      We apologize for the issue you are experiencing. If you are attempting to install on a tablet, you first need to create an account online. If you would like assistance with this, please contact our support team.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,
      James G. Webroot

  • Rated 3 out of 5 stars

    its fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its already. esay to use. but not good enough for laptop since its free from best buy that's why. I wish I had a better antivirus plan.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good per friends.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet, heard it is excellent. Not sure want to install as it has come for 6 months and I will have to renew subscription.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    i have security program already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product does what it says and works as it is supposed to. great price too. i have lookout premium for free so it was better for me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice of Best Buy to give, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice of Best Buy to give it with computer, but lap top does not have a CD drive, so I could not install it. Worthless 'gift'.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Dewey,

      You do not need a CD to install Webroot.

      You can download and install directly from our website using the link below:

      http://www.webroot.com/us/en/products/wsa-installer-download

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 1 out of 5 stars

    can not get this to download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    placed in key code and the system kept saying it was wrong, I know I can and I am reading it right still cannot get to work.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      mole.

      Please email me at [email protected] with the keycode you are attempting to use and I would be happy to investigate this for you.

      Regards,
      James G. Webroot

  • Rated 1 out of 5 stars

    Charge wouldn't stay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved everything about it except you had to have it plugged in to turn on and stay on. The battery life didn't work at all.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Alicia,

      Are you sure that you are writing a review for the proper product?

      Webroot shouldn't have any affect on battery life beyond mobile devices, and there is no need to "plug it in" to anything. It is an antivirus program.

      Regards,

      James G.
      Webroot Webroot