Customer Ratings & Reviews
- Model:
- 8112498
- |
- SKU:
- 1688832
Customer reviews
Rating 4.3 out of 5 stars with 34621 reviews
(34,621 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Slows down computer
Rated 2 out of 5 stars
webroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry but I don't use this software as it seems to slow my computer down too much
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for any issues you encountered with performance after Installation.
Webroot SecureAnywhere is the lightest complete security solution in the Industry.
Please reach out to our Support Team directly if you are having issues with speed after Installation: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Rated 1 out of 5 stars
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a Mac, don't cloud it up with Windows antivirus that you have to pay for annually. You do not need antivirus with a Mac.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Mike,
Thank you for taking the time to provide us with your feedback.
Webroot is not strictly a "Windows antivirus." It is designed for Windows, Mac, and Android systems.
You can get infected on a Mac the same way that you can get infected on a Windows machine, and the damage done can be worse because of the way the Mac OS runs.
We do hope that you will reconsider using Webroot or any antivirus for that matter as you will always spend more money resolving an infection as opposed to preventing it.
Best Regards,
James G.
Webroot Community Support Team
Rated 3 out of 5 stars
Its...for someone not me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure this has a purpose but it was not use to me. Never used it. It came with a laptop I bought.
I would recommend this to a friend- Cons mentioned:Expensive
Rated 2 out of 5 stars
Came with purchase promotion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure people would pay for this service. Not cheap either.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Free but works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got mine free. It is adequate, but still prefer McAfee. If you can't afford McAfee, then this will be good substitute
I would recommend this to a friendRated 3 out of 5 stars
Good anti-virus program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not going to blame the anti virus program but I am having problems with my computer that I didn't have before install the program.
This review is from Webroot SecureAnywhere Internet Security 2013 (3-Device) (1-Year Subscription) - Mac/Windows
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Even if it isn't Webroot, our technicians will take a look and give you advice free of charge.
Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp
Mike R
Webroot Community Support
Rated 3 out of 5 stars
essential security needed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Internet security is a must. This security product will easen and protect your computer without bothering your usual activities.
I would recommend this to a friendRated 1 out of 5 stars
don't recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was recommended to get this anti-virus by the a sells member. Let me tell you it doesn't serve its purpose. do not buy!!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .edias,
We are very sorry for the issues you are experiencing.
If you ever encounter a threat related issue it is best to contact our support team so they can take a look at the issue for you and resolve it free of charge.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Regards,
James G.
Webroot Community Support Team
- Cons mentioned:Slows down computer
Rated 2 out of 5 stars
Anti-virus and security software.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed to slow things down a bit, ok to use for the free time frame they give you.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Ross,
We apologize for the issue you are experiencing. Webroot is currently the fastest antivirus available on the market. If you are experiencing slow performance it could be caused by low system specifications on your machine. Or unknown files being monitored by Webroot. It is best to reach out to Geek Squad or our support team for an issue such as this.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Rated 1 out of 5 stars
issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tired to install two different times and nothing would happen. I was very disappointed i was looking forward to trying it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .bttiger,
I apologize for the installation issues that you are experiencing.
I would advise contacting our support team and they can take a look at this issue for you and get everything installed and working properly.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Best Regards,
James G.
Webroot Community Support Team
Rated 1 out of 5 stars
CAN NOT INSTALL . INACCEPTABLE PASSWORD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.try many time to check my typo error. Correct password (code provided) but they tell me to contact the technician for help.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .vodn,
I apologize for the issue you are experiencing.
You could be experiencing an issue with the keycode itself.
I would advise contacting our support team and they can take a look at this for you.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Regards,
James G.
Webroot Communty Support Team
Rated 3 out of 5 stars
It is fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is security for the Internet. No problems so far. I don't know much about computers so I can't compare with others.
I would recommend this to a friendRated 3 out of 5 stars
Product good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I actually chose not to install this security program on my computer as my husband likes to use a different program.
I would recommend this to a friendRated 3 out of 5 stars
Good Enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The internet security ware fits the needs of all best buy products however I wish it had a longer warranty time
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Can't use ut
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice of them to give this to me but my iPad Air doesn't have a disc insert port.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please access the link listed below for the Webroot SecureAnywhere for Mobile installation instructions.
You'll want to make sure you install the "Webroot Secure Web Browser" from inside the App Store to your iPad, as this is the only current Protection we offer for Mobile Apple Users.
http://www5.nohold.net/Webroot/Loginr.aspx?pid=12&login=1&app=vw&solutionid=903
This page also includes information about the new features and links to the Help for these features. If you need any additional assistance please feel free to reach out to us directly:
[email protected]
Rated 3 out of 5 stars
Does not stop spam in E-mails
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this just so I have protection on my PC. I was told it was in fact good for spam, which it does nothing!!!! Not that happy!
No, I would not recommend this to a friendRated 3 out of 5 stars
Not using this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm using the the security software that is provided by my Internet Service Provider. Did not feel comfortable using something else.
This review is from Webroot SecureAnywhere Internet Security 2013 (3-Device) (1-Year Subscription) - Mac/Windows
No, I would not recommend this to a friendRated 3 out of 5 stars
It will do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing spectacular here - just your average antivirus program. It is nice to be able to load on multiple devices.
I would recommend this to a friendRated 3 out of 5 stars
Not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came along for free when I purchased my computer. I never used it because I have other virus protection software
I would recommend this to a friendRated 3 out of 5 stars
Didn't need it; had anti-virus svc.under contract.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice that BB included it with purchase of new computer. I would have used it if my AV needs weren't already covered.
I would recommend this to a friend
