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Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1567 Showing 31,321-31,340 of 34,619 reviews
  • Rated 3 out of 5 stars

    It will do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing spectacular here - just your average antivirus program. It is nice to be able to load on multiple devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't need it; had anti-virus svc.under contract.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that BB included it with purchase of new computer. I would have used it if my AV needs weren't already covered.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unnecessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was pushed on me by a sales associate. It is unnecessary as a security program was installed on the computer.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      MissyLou,

      Hello,
      We are sorry to hear that you will not be using Webroot.
      It is generally advisable to research and use a product before writing a review. We wish you the best of luck with whatever security suite you decide to use.
      Regards,
      James G. Webroot

  • Rated 3 out of 5 stars

    it came with it so I have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well not much to say, my computer has not crashed and it was easy to activate so I'll say okay. Free is free right

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was supposed to get a one year subscription but I only received a six month subscription. I'm a little disappointed with that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    horrifying experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 HP computers and both were defective. It was the worst experience I ever had. I work from home with my computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works great, everything slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had this product very long, but it seems to work and scan great - it just makes certain apps from slower.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching other anti virus products, I determined there were better options. I turned the disc back into the store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me this for free when I bought a computer. Its okay but I wouldn't pay for this after the trial period.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It was free with purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its anti virus. What's to say? This may have been what Best Buy elected, but it did not win the popular vote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far, everything is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't noticed any computer issues to date. Hoping this software will keep our computer safe and running for the long term.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was free with Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop did not come with a disc drive and when trying to do the download version it would fail. I threw it away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you install this software, go see a doctor. There's a reason they give it away free for a year, it's junk. The end.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Arcolog2,

      Can you provide some more information about the issues you are experiencing or the problems that you have encountered to warrant the low review? We are always happy to assist with our free technical support.

      Regards,

      James G. Webroot

  • Rated 3 out of 5 stars

    Not used. Have subscription for other antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sticking with another spyware. Had to unload the program since I have another paid subscription that covers multiple computers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with another anti virus program the day I bought my computer. I don't think I've taken it out of the wrapper.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that was included in my laptop bundle. I was pleased to have this included with my laptop purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Free for 6 montgs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never used the free virus software provided because it's only free for 6 months. I'll continue to use AVG.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use these when I get them, best buy just tosses them in with the purchase which is nice if you need one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Okay for free, but I would buy a more well known brand if I was going to be purchasing antivirus software.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this product before and still had issues. Came free with purchase of computer and I didn't even install it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,
      We are sorry to hear that you will not be using Webroot. Can you please provide more information about the issues you were experiencing?
      We wish you the best of luck with whatever security suite you decide to use.
      Regards,
      James G. Webroot