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Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1569 Showing 31,361-31,380 of 34,619 reviews
  • Rated 3 out of 5 stars

    Geek squad did it all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten a virus yet. The customer service is great! It is a good overall experience with best buy and the geek squad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for your normal pc users, but doesn’t stand up to the big guys, such as norton.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Came free with purchase of computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure about this software as I use a great product already. If it came free with a computer, how good can it be?

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      GeorgeF,

      Webroot is currently unlike any other AV on the market. We use a cloud based system that allows Webroot to not slow down the performance of your system.

      We would advise giving Webroot a shot and let us know if you ever have any questions. We are always happy to help!

      Regards,
      James G.
      Social Media and Customer Relations Coordinator Webroot

  • Rated 3 out of 5 stars

    Internet Security Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed some internet security software that would work on both a Windows PC and an Apple laptop.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 1 out of 5 stars

    Free software does it just as good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really basic and I don't feel as though this did anything speacial or different that the free softwares offer

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Manny,

      Webroot is unlike any other antivirus on the market. We are leading the way when it comes to cloud based detection and advanced heuristics as opposed to traditional databases. We would advise researching the product a bit more and give it a shot.

      Regards,
      James G. Webroot

  • Rated 3 out of 5 stars

    Free Product for Purchasing an iPad Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free product for purchasing an iPad Pro. Don't really need it. Subscription based fee after 6 month free trial.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very displeased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my computer to remove virus cost $200 plus $100 to replace Microsoft Windows. Best Buy installed wrong Windows 7.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great trial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice well for the trails but once it was expired was kinda upset didnt give me warning

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an okay program. Very clear that it is a free give away. Doesnt really do much though. Just kind of there.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using this product so I'm not sure if it going to be the right program to use long term but price was great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Standard virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it for too long yet, but seems to be good protection. Not a big name but time will tell if it is any good!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hate It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this product it is hard to use and understand. What I hate the most is the salesperson didn't give me a choice.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security is a nice addition that I received after purchasing a phone. I don't find it necessary however.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    blind review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent applied it to my laptop/internet yet (dont have wifi). but intend to do so soon before it "expires"

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I just think it should come with virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These should come with virus protection. They should auto update. It is ridiculous that I should pay more for virus protection

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Our Threat Researchers and Advanced Malware Removal Technicians are some of the best in the industry and Webroot is the lightest software to hit the security industry in years. Webroot's technology is completely changing the antivirus industry by leading the move to the cloud and our updates are automatic which keeps the user headache free. When it comes to security, you definitely get what you pay for.

      Mike R
      Webroot Social Media RepresentativeWebroot

  • Rated 1 out of 5 stars

    No experience with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to Kaspersky when I found out I had Webroot. Just not familiar enough with this product to want to keep it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average, good for normal users.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this free with the purchase of my computer. It works just as well as any other security system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just use Microsoft Security for your protection. These programs serve to only slow down your machine and cause issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    One issue seemed to get through.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was contacted by Microsoft that they thought I had a malware issue. This was after the computer had been scanned a few times.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Better than nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to see where it has any better security than the free programs I can get online or windows defender

    No, I would not recommend this to a friend