Customer Ratings & Reviews
- Model:
- 8112498
- SKU:
- 1688832
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Virus Scan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed this software did not scan emails before virus hit. Manually scanned and removed threat v
No, I would not recommend this to a friendOne issue seemed to get through.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was contacted by Microsoft that they thought I had a malware issue. This was after the computer had been scanned a few times.
No, I would not recommend this to a friendBad coding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy that the code was not legible when I opened package. I had to go to store to exchange for one that worked.
No, I would not recommend this to a friendIts ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure how well it worked since my computer got the blue screen of death a week after I installed it.
I would recommend this to a friendCame free with the purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't actually installed it yet because we already have another program but have heard good things about it.
I would recommend this to a friendNot a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a hard time getting installed, it doesn't work very well at all, I still got virus after the installation.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Ricks,
We apologize for the issue you are experiencing.
Are you sure that the issue you have encountered is a virus and not a Potentially unwanted application that causes popups on your computer?
Any time that you think you are infected you can reach out to our support team and we can resolve the issue for you free of charge.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Regards,
James G.
Peace of mind protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase for a student computer hopefully won't ever have to use it but if anything to provide peace of mind
I would recommend this to a friendRooting Out Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I pray. That is about as good as it gets with virus software. I was told this was excellent. I hope they were correct.
I would recommend this to a friendSeems Okay. Not sure it is very thorough.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It never gives any real feedback. Thus I can't tell if it really works or not. Has never found anything that I know about.
No, I would not recommend this to a friendUseless software for Microsoft RT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy store recommended this for my Microsoft RT. The system will not accept it as an app for this Windows 8 system.
No, I would not recommend this to a friendSolid piece of software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is I bought 2 tablets a week a part and Best Buy only provided this with the second tablet.
I would recommend this to a friendCan't load it only iPhone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product loaded easily on my laptop, but I couldn't load it on my iPhone. That was one of the reasons that I bought it.
I would recommend this to a friendBrand response from WebrootTeam
Posted .You can download the SecureWeb Browser app for increased phishing and browsing protection.
Mike R
Webroot Community Team
basic protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good basic anti virus protection. came free with my new laptop so it was nice to get started with anti virus from the get go.
I would recommend this to a friendGreat product so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and easy to install. I just wish I could get the virus protection that came with the computer uninstalled.
I would recommend this to a friendDoes not work with Norton
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this would be a great line of defense if it were not for the fact that it doesn't seem to work with Norton.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Nectar,
Webroot is designed to be compatible with most third party Antivirus products, though they may not have designed their product to be compatible with us.
I have personally seen Webroot run along Norton, Malwarebytes, Bitdefender, and AVG without issues across many different platforms. Webroot is also the fastest AV product available and there is no need to run another program with it, it generally causes slow performance.
If you are having an issue getting Webroot to work with another AV then it is advised to contact our support team at 1-866-612-4227 or by creating a support ticket at https://detail.webrootanywhere.com/servicewelcome.asp.
Best Regards,
James G.
Webroot Community Support Team
bought with computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a year ago, but one of the computers doesn't have external drive, so I will just give it to my mother.
I would recommend this to a friendBrand response from WebrootTeam
Posted .dwallner,
I am unsure what you are referring to. Webroot does not require that you have an external drive. If you are referring to a CD drive, you do not need that either. You can install online at http://www.webroot.com/us/en/products/wsa-installer-download .
At least it is much smaller than the big brands
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bare bones. Nothing special, but doesn't slow the computer down the same way a McAfee or Norton would.
I would recommend this to a friendvirus protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item came with the computers we purchase we have not used it so I really can't say if its good or not.
I would recommend this to a friendNot a great product for someone who does not know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had more problems with pop ups and mallard when I installed thus product so I went back to the original software
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Budsshop,
I apologize for the popups that you are seeing.
Webroot will only remove malicious software and generally popups are caused by Potentially Unwanted Applications, not malware.
If you believe you are infected it is advisable to contact our support team as they can resolve any threat related issue for you entirely free of charge.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Best Regards,
James G.
Webroot Community Support Team
Unwanted, foisted upon me by Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All right, so the salesguy says "You get a trail version of Webroot with this! Yay!" I say, "No, not interested. Don't want it.". Then he says something like: "Its a 90 day trail, you don't have to buy the software...." and he handed me a disk. I get back to the office, and I toss the disk in the trash like I do with all the other 'free' crapware. Couple of days later I look at the bill...HEY! I was charged $15 for a trail I didn't want! OK, next I should have jumped in the car, ran all the way back to Best Buy, and indignantly demanded my money back. Arrggh! Threw the darn disk away! Sigh. Rubbing salt in the wound, then there's the annoying reminders from WebRoot to install/update/buy their software. Spam filter for you, Webroot marketing! Again, WebRoot is a very good product that I have used in the past. My objection is with the way this was "sold" to me by Best Buy.
No, I would not recommend this to a friend