Customer Ratings & Reviews
- Model:
- 8112498
- SKU:
- 1688832
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use this and prefer other vendors ... Ended up removing and reverting back due to issues.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .iNexxFear,
We are sorry to hear you will not be using Webroot. We hope you will reconsider in the future and wish you the best of luck with whatever security suite you decide to use.
Ok product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess it's an ok antivirus software but not as easy to install compared with others I used in the past
I would recommend this to a friendForced, "Free" Bloatware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't include the "free" bloatware with purchases. We end up paying for it in the long run, anyways.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
Webroot is not "bloatware" it is a security program, and is the lightest one on the market. Quicker than Norton, Kaspersky, and other big name competitors it uses the cloud to scan quickly and should effect performance in any way.
Thank you for taking the time to write this review for us.
Regards,
James G.
Webroot Community Support Team
New program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just started using this product. Hopefully it will keep my computer safe unlike my Las virus protection
I would recommend this to a friendIt's free with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues to speak of, however, this utility seems to not be as effective as the others that are available.
No, I would not recommend this to a friendOnly time will tell it it works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I felt safe with my previous security software and only time will tell if this product will keep me as sage
No, I would not recommend this to a friendFirst of many AntiVirus products that have failed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Based on Geek Squad review of PC (Newly purchased) and problems. The PC had acquired a number of viruses and adware thatcaused PC to fail. Was running another PC (older OS) with another antivirus program (Kaspersky) and no problems. WTF???
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot offers free advanced malware removal if something was able to get through. Also, our advanced journaling and remediation technology would be able to reverse any changed a malicious program may have made. You can use the link below to open a support ticket and one of our technicians can investigate your issue further.
Support Number: 1-866-612-4227
Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp
Mike R
Webroot Community Support
CYA in a box.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This covers the basics for your everyday user. There is better out there but this one will do.
I would recommend this to a friendNot the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by an independent computer company that this is not a very good internet security.
No, I would not recommend this to a friendNot my favorite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it's supposed to do, and it came with the laptop so I use it. Nothing bad, just not a favorite
I would recommend this to a friendDon't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought new computer the tech.at H.Phillips said this was not for Windows 10 and crashed my computer
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Jpdp,
We apologize for the issues you are experiencing.
Webroot is completely compatible with Windows 10 and we have recently issues a new patch that should address any further issues with that OS.
If you are having issues getting it installed, please contact our support team and we would be happy to look into this for you.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Regards,
James G.
Decent Virus software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product key is very annoying as it rips off the package with the wrapping. Have to go online and find it.
I would recommend this to a friendI think all these internet security programs work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think all these Internet security programs work well. You can't go wrong with any of them.
No, I would not recommend this to a friendNot great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly sent emails even after I unsubscribe. Able to find better programs for viruses than this.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .JoeR,
If you are still receiving emails even after clicking unsubscribe in the emails you do not wish to receive, please email me at [email protected] and I can globally unsubscribe you.
Regards,
James G.
Webroot Community Support Team
It is just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although my Macs don't need it, I just installed it to see how it works, and so far it does a decent job.
I would recommend this to a friendSeems OK so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How does one evaluate this kind of program? Hopefully it will guard my computer from viruses.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that is easy to use. Would also be great if it lasted longer.
I would recommend this to a friendBrand response from WebrootTeam
Posted .Thanks for sharing your thoughts! Check for discounts around Black Friday if you would like to keep Webroot and save some cash!
Mike R
Webroot Social Media Representative
One year free, how can you pass it up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was only able to use it until my Cox McAfee was downloaded. But it worked great while I was able to use it.
I would recommend this to a friendgood protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This programs does a nice job of scanning my computer. I like that it is good for 3 computers.
I would recommend this to a friend- Cons mentioned:Customer service
This SUCKS !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I get this Webroot product to go with my laptop .. just so happens my laptop gets stolen 2 weeks later & GOOD LUCK trying to reach someone via PHONE,CHAT even EMAIL ! I lost my device needless to say so NEVER AGAIN will I accept something supposedly " Free w/ purchase !!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We're deeply saddened to hear of the experience you've been through.
Our Award-winning U.S. based Support Team is always standing by to assist:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-