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Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1579 Showing 31,561-31,580 of 34,619 reviews
  • Rated 3 out of 5 stars

    good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This programs does a nice job of scanning my computer. I like that it is good for 3 computers.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    This SUCKS !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I get this Webroot product to go with my laptop .. just so happens my laptop gets stolen 2 weeks later & GOOD LUCK trying to reach someone via PHONE,CHAT even EMAIL ! I lost my device needless to say so NEVER AGAIN will I accept something supposedly " Free w/ purchase !!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We're deeply saddened to hear of the experience you've been through.

      Our Award-winning U.S. based Support Team is always standing by to assist:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Rated 3 out of 5 stars

    Free demo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for free when i bought my computer, dont really know if it would be worth it to pay for the product.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      When it comes to antivirus protection, you get what you pay for. With Webroot, you get the fastest, efficient, and effective protection on the market. It updates automatically and you don't have to worry about cumbersome definitions updates. Also, Webroot doesn't require a gamer mode (which actually turns off your protection), so it's a perfect solution for gamers and people who refuse to get slowdowns from their antivirus.

      Mike R
      Webroot Social Media RepresentativeWebroot

  • Rated 3 out of 5 stars

    it came with the package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really haven't had the opportunity to use this yet, but am looking forward to testing it out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A challenge to download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop that I was using this for did not have email, so trying to use the webroot website was challenging.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Already had antivirus through Motorola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need at this time. May be a great product, but may be better for computer purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tried to load it in computer it said it was expired. So I really can't review this product

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Annie48,

      Please email me at [email protected] with the keycode you are attempting to use.

      Regards,
      James G.
      Social Media and Customer Relations Coordinator Webroot

  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no indication yet that security has been breached, but who knows what the future will bring?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    says 1 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    description indicates 1 year usage, but then package indicates 6 months. So went with McAfee

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't seen any down side so far. I have it on a laptop and it doesn't seem to slow it down

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why is there so little effort put into their program to ensure that my laptop is good. ?.??

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK, hard to load on mobile devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to function okay as security software, but very difficult to load onto mobile devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I have not loaded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your rep at Best Buy indicated that it could interfere with Norton. 2-to-1 recommended staying with Norton.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot will not interfere with Norton even if they state we will. It is intimidating to the competition that SecureAnywhere can be ran seamlessly alongside any other security solution. Also, subscriptions purchased from Best Buy start upon purchase date, so feel free to test it next to your other solution if you want.

      Mike R
      Webroot Community TeamWebroot

  • Rated 3 out of 5 stars

    makes me feel secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    being part of the program was good in keeping from getting virus; and now makes it easy to resolve issues

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I've never used this program til now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never used this program so I'm not sure how well it will do.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't used it yet , not sure how good it is !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by an employee we haven't opened it yet so I'm not sure how good it is !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what you think. The free products work just as well. No added value to the geek squad plan

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This used to be a great product but does not seem to like Winds 10. Crashed all my computers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the product we use it for my laptop and always used it and great price for a year subscription

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't really use it much but it asks for purchase after trial period is over.

    No, I would not recommend this to a friend