Customer Ratings & Reviews
- Model:
- 8112498
- SKU:
- 1688832
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Didn’t really need it but I knew I was safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems like a warranty on my items and it feels so minimalist
No, I would not recommend this to a friendStandard Computer Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With this being included in the purchase, it is a great inclusion. I would not have purchased separately.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I havnt really tryed it out yet. It came free with my computer and i havnt gotten around to loading it.
I would recommend this to a friendDefective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this and it stopped working within a week but best buy did a great job of helping us out!!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Andi,
I am very sorry to hear about the issue you have experienced.
If Webroot stopped working that means that there was likely an issue on the system. We assure you the product is not defective.
Any time that you have an issue with the product you can contact Best Buy for support, or contact our support team directly at 1-866-612-4227 or by creating a ticket at https://detail.webrootanywhere.com/servicewelcome.asp. We offer free support for all of our product lines.
Best Regards,
James G.
Webroot Community Support Team
not sure how this is going to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hoping this going to help w/security issues, I did not install this, Geek squad installed and set up.
I would recommend this to a friendHave to use it to know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't feel I have used it enough to see a difference but always better safe than sorry.
I would recommend this to a friendFree with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the software because it was included with my computer purchase. Simple protection
I would recommend this to a friendNot really necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received it with the purchase of the laptop. but the laptop comes preloaded with another anti-virus,
No, I would not recommend this to a friendFairly average virus software.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found it neither impressive nor frustrating. Its just your run of the mill virus software.
No, I would not recommend this to a friendspywear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was a free software when I bought my new laptop. I really can't review since I haven't loaded to my mac
I would recommend this to a friendNecessary item for any computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have for any desktop or laptop computer..want to prevent viruses at all cost.
I would recommend this to a friendToo early to tell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used this brand before so to early to tell so I gave it a 3 for middle of the road.
I would recommend this to a frienddoes work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.like the scanning process, detailed, explanations easy to understand for average user. price is too high
I would recommend this to a friendgeek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought-added-froze computer-took in 2 times not fixed yet.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .bobbette,
We are very sorry for the issues you are experiencing.
Are you sure that this issue is related to Webroot, and not the computer itself?
Please contact our support team instead of taking the computer into the store and we would be happy to look at the issue for you free of charge. Our support team can remote right into the computer and resolve this for you if Webroot is the cause.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Regards,
James G.
Webroot Community Support Team
Not happy with it, had to uninstall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software interferes with my automatic updates for my business software. After finally figuring out what the problem was, I had to uninstall the program and went with Microsoft essentials which is a FREE program. I guess this program would work fine if you don't have any automatic updates but since there are good free programs out there why would you buy one?
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Our technicians can whitelist the program if it is in fact legitimate.
When it comes to antivirus protection, you get what you pay for and Webroot gives you real-time protection because of the cloud-based Webroot Intelligence Network.
Mike R
Webroot Community Team
Can't use, can't recover keycode
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't review properly as when pulling sticker to reveal key code there is no code visible.
I would recommend this to a friendInternet security software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product came with a bundle purchase. At this Time I cannot recommend. I just loaded on my laptop.
No, I would not recommend this to a friendRecommended by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this product because it was not compatible with my Mac which was too old to work with it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I apologize for the confusion. Webroot is compatible with Mac OS® X v.10.7 "Lion" and Mac OS X v. 10.8 " Mountain Lion".
Mike R
Webroot Community Support
Nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Included with purchase. Good product.came with product so didn't actually seek to purchase.
No, I would not recommend this to a friendAVERAGE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This only has internet protection! its good but if you buy anti virus get the whole suite!
No, I would not recommend this to a friend