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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1596 Showing 31,901-31,920 of 34,619 reviews
  • Rated 3 out of 5 stars

    Not sure yet....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since it came with the purchase, we took it. Will try it out and see how it goes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reliable antivirus program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best but very good program and quite versatile. Was free so even better!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Came free with the computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with the computer seems like it worked really well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still getting use to it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting use to it,after having another security system for so long.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I find it helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this along with another protection device to feel more secure

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It takes more time to find out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this kind of software it is a long process to see if it really does the job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I was sold this product and didn't need it because

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish best buy would of told me that I didn't need this product and wasted $100+.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The anti virus did not work my new Lenovo laptop got a virus within a month

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Sins15,

      We apologize for the issue you are experiencing.

      If you are ever infected while using Webroot please contact support, we can remote in and resolve this for you free of charge.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    did not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my own software for this, but it is nice that they provided it

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 1 out of 5 stars

    Had problems with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot came free when I recently purchased a new laptop at best buy, it was easy to install but as soon as I did it began stripping software off the laptop such as dragon assistant. I had to factory reset to fix the problem and toss Webroot in the trash.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t think I benefited fully!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased but not sure if I used it to it’s full potential.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used it before. Its a good value and good for up to 3 computers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is fairly decent. I think it provides general protection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a one year subscription and I like it for now its working ok.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Typical Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really no different than your typical run of the mill Antivirus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was difficult to install due to no disc drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No real problems to install except it took longer since my laptop had no disc drive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not useful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided not to use this product. Was more troublesome that it was worth.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too protective for my online schooling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was unable to install due to not allowing me into my college classes online.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Jenn,

      I apologize for the issues that you are experiencing.

      I would advise contacting our support team and they can find out what is going on currently and get it fixed for you. It sounds like Webroot may be blocking something it is not supposed to.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Best Regards,

      James G.

      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    This was included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like this product. It interferes with my programming software

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    crapware for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just crapware that got thrown in for free when purchasing a laptop.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      dachancellor,

      We apologize that you feel that way.

      Webroot is a legitimate Antivirus program and is offered as a promotion from Best Buy because that is what they advise to use.

      We are currently the lightest and fastest AV on the market and offer free, non-outsourced support for all of our products.

      We wish you the best of luck with whatever security provider you choose to use, and hope you have a great day!

      Regards,

      James G.
      Webroot Community Support Team Webroot