Customer Ratings & Reviews
- Model:
- 8112498
- SKU:
- 1688832
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Waste of time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are many better anti virus programs out there, especially for free.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .polarpopmom,
Thank you for the feedback. Was there an issue that you were experiencing that you warranted the low review? We offer free support for all of our products, unlike the other "free" solutions out there. Webroot is offered for free as a promotion and then once that license expires you have to subscribe like other antivirus solutions. We do this to acclimate customers to the way that we function and work.
Regards,
James G.
Seems good. Too soon to really know.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems good for a new laptop. Need more time to have a honest opinion.
I would recommend this to a friendNot really necessary...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review....there are other ways of protecting my devices that are already built in.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Kerry,
We are sorry to hear that you will not be using Webroot.
We appreciate you taking the time to write this review without using the software.
We wish you the best of luck!
Regards,
Webroot
Dont like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The code cannot be read after you peel it off it is too difficult to apply
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Sheree,
I apologize for the inconvenience you are experiencing.
If you would email me at [email protected] and provide your WBR number located on the box, I would be happy to provide your keycode for you.
You can also contact our support team and they would be happy to look into this for you.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Regards,
James G.
not really sure if it helps. i think it should hav
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it helps. I feel it should have come with protection. Without extra cost.
No, I would not recommend this to a friendWeb security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer is still slow with the new security, but it is better than it was.
I would recommend this to a friendOkay product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came with the computer and wasn't anything remarkable. Just okay.
No, I would not recommend this to a friendfree with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product came free in bundle with laptop purchase. Easy to install. Easy to use.
I would recommend this to a friendnever installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never used but received only as gift. and i wont install ever, useless ...
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Gerig,
We are unsure how you are able to write a review if you never used the software.
We hope you will reconsider using Webroot in the future.
Regards,
James G.
Webroot Community Support Team
OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not great as told it would and Gee Squad put it on as a primary coverage.
No, I would not recommend this to a friendHaven't used yet-Can,t really comment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't review this item as I haven't opened the new computer box yet.
No, I would not recommend this to a friendwebroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing spectacular. Just virus software. I don't see it has anything special.
I would recommend this to a friendGood antivirus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This anti virus works fine and I haven't encountered any real problems
I would recommend this to a friendto be determined
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.disappointed that the problem has never been fixed. Still appears periodically.
I would recommend this to a friendSeems to be a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not noticed anything negative yet. Runs behind the scenes so it is unobtrusive.
I would recommend this to a friendThank you but NO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My HP comes with defender and it always works better then any added security
No, I would not recommend this to a friendnot good for Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked on laptop but reboot my computer everytime I go to different websites
No, I would not recommend this to a friendBad Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I would like my money back. You did not do what I expected.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We apologize for the issues you have experienced.
You will need to contact best buy in regards to your refund as they manage your subscription, not Webroot.
You can reach Best Buy at 1-800-433-5778.
Regards,
James G.
Webroot Community Support Team
security got to have it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It OK but it is hard to change product but it is what came with my new surface
No, I would not recommend this to a friendInternet protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what its supposed to, wish it was for a longer period of time.
I would recommend this to a friend