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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1601 Showing 32,001-32,020 of 34,619 reviews
  • Rated 1 out of 5 stars

    Don't like Webroot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is one of the worst i've ever used. Slows down computers.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      AUser,

      Thank you for taking the time to write this review for us. We apologize for the issues you are experiencing.

      Webroot is currently the lightest Antivirus on the market so it should have no effect on how fast your computer is. If you are experiencing issues such as this, it would be best to uninstall and reinstall and then see if the issue persists. If it does, please contact our support team and we would be happy to investigate this for you.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Social Media and Customer Relations Coordinator Webroot

  • Rated 3 out of 5 stars

    Never used it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my own protection. We never really used it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this! Webroot

  • Rated 3 out of 5 stars

    Package Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was pressured to buy it as part of the package. I have no need to use it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with the computer seems to work fine haven't had any problems

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never go to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice addition to a new device. Windows was corrupted so I couldn't load it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know. No DVD player to install it. I should have been told

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Computer accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good have a free 6 mo subscription again so far so good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    was free with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never installed it. It was free with purchase. I prefer to use Kaspersky.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I can get help if I need it! Have heard this is a good thing!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing Special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just your standard internet security software for your computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't uploaded it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't uploaded this program yet. Just haven't got around to it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PRODUCT TO INVACIVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DO NOT USE IT BECAUSE IT GATHERS TO MUCH INFORMATION ON YOUR COMPUTOR

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      REVIEW,

      I apologize for the issue that you are having with our software.

      In order for any Antivirus to work effectively, it needs certain permissions on your system and generally administrative access.

      Webroot does not gather any information on your system other than what is needed for it to protect your system and we do not share your information with third parties. I hope this helps.

      Best Regards,

      James G.

      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    LOVE MY COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE NEW WINDOWA 8 IS A CHALLANGE, HOWEVER THE GREEK SQUAD CAME TO MY RESCUE,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just another AntiVirus Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just your average Antivirus software. Nothing more nothing less.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    webroot security seems good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad uploaded it for me. Had webroot previously and had no problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product for Internet security, and offers year subscription

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it doesn't slow down the computers, and the optimize tool.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok for the price would buy again if I need too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    actually works what a surprise! Just watch out for subscription renewals.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    free software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have not used the software because i receive mine thru comcast

    No, I would not recommend this to a friend