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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1608 Showing 32,141-32,160 of 34,619 reviews
  • Rated 1 out of 5 stars

    Came with a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this item with a laptop purchase and have no use for it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    somewhat ok..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its identifying and blocking mal viruses but its not completely deleting

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good computer, different than online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer online was different than the one in the store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    didn't use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a freebie with a Nexus 7 tablet I bought. Didn't even open it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didnt help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not clear on the install code. got malware. it left a mess.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really feel it protects the computer from anything

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good security program. Works great on my phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    got a virus after I installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wonder if it's even functional, useless so far. a waste of money

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      pagepalm,

      We apologize for the issue you are experiencing.

      Any time that you have an issue with a threat that Webroot is not detecting, or is not removing, we advise contacting our support team.

      We can remote into the system and resolve this for you free of charge. If it is a new infection that we have not seen before, we can also get that in our system so that everyone else in the world using Webroot would be protected from it in real-time.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Best Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    why CD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got mac and they gave me this thing on a CD well i dont have a CD lol

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I would recommend to my family and friends .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't want a lot of other programs added if I were to use this.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Duluthuser,

      Webroot does not bundle our software with any other products.

      Please do not hesitate to contact us if you ever require assistance.

      Best Regards,

      James G.

      Webroot Community Support Team Webroot

  • Rated 2 out of 5 stars

    Not As Good as Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to bring my daughter's computer to Geek Squad because it was moving super slow. Webroot came as a part of the purchase. I much prefer Norton. I also hate the way Best Buy loads up their computers with a bunch of software programs most people don't use (i.e. McAfee).

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Stephie, we apologize if you did not want to use our Software included with your purchase.
      Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
      http://www.pcmag.com/article2/0,2817,2372364,00.asp Webroot

  • Rated 3 out of 5 stars

    Didn't use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I like Norton a lot better but that's just my opinion

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unnecessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my surface purchase. I have no use for this product

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,
      We are sorry to hear that you will not be using Webroot.
      It is generally advisable to research and use a product before writing a review. We wish you the best of luck with whatever security suite you decide to use. Webroot

  • Rated 3 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a mac book. I bought the web root. I wish I knew I did not need it.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      More and more viruses and vulnerabilities are targeting Macs and iOS devices, it's better to be safe than sorry when it comes to your online identity.

      Mike R
      Webroot Social Media RepresentativeWebroot

  • Rated 1 out of 5 stars

    Over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money and a pain to use. NEVER AGAIN

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We're always looking for your feedback. Feel free to reach us directly:
      [email protected]

      Kind Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 3 out of 5 stars

    cleaner ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when i bought my laptop. Great deal so I use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's not a product that I can see working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how different it is than McAfee, which is what I've always used.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If you would like notifications about things that are not a threat or malicious like most traditional antiviruses, you can click 'Settings', and change it to 'Hands on security (more prompts)'. At Webroot, we don't think our customers should have to worry about their antivirus, they have better things to do so we will notify you if there is a threat or malicious attack.

      Mike R
      Webroot Social Media RepresentativeWebroot

  • Rated 3 out of 5 stars

    Simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average protection for home computer and easy to download

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great freebie but the security only lasted a few months

    I would recommend this to a friend