Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1617 Showing 32,321-32,340 of 34,619 reviews
  • Rated 3 out of 5 stars

    webroot secure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came with the new laptop I bought for my mother.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    value software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good no problems yet with our hardware component s

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product sucks only 6-month subscription. Money wasted.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,
      If you have received this from best buy the promotion is for 6 months, and that is free. If you have purchased a yearly subscription and only received 6 months, please reach out to Best Buy for assistance. Webroot

  • Rated 1 out of 5 stars

    Seems like a good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used this before but it seems like a good product.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,

      Thank you for taking the time to write us a review.

      We would advise writing a review once you have had some time to use the product.

      Was there a specific issue you experienced that warrants the low rating?

      If so, please contact our support team. It is completely free of charge.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,
      James G.
      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    Came with my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with my laptop. Seems to work well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too many ads

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uninstalled it. Too many things popping up very annoying

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,

      We are very sorry to hear about the issues you are experiencing.

      Webroot should not popup frequently on your computer and is not a popup blocker.

      It sounds like you have installed a Potentially Unwanted Application.

      We would advise contacting our support team so they can take a look at this for you.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,
      James G.
      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    Adequate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't catch everything, but it's sufficient...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really like the software but it does the job

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    given to us with a laptop purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems to be doing what its supposed to do

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful security system for home computer owners

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free with purchase. Yah baby!! Can't beat that right?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not installed it yet later when I have more time..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program was easy to install. User friendly. Yes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I have had no viruses yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no viruses yet, so it must be working..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    i prefer Norton

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this product works ok, bit I prefer Norton.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Antivirus software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with my computer purchase. No problems yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Computer spyware for general purposes.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has been good so far with protecting my devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    hard time at store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went to bring my computer in to best buy hey went to sell this to me. They talked about how it can be used on 3 computer's. So I got it. When I drought in my second computer all I wanted it to be done is cleaned up and put in the system. So when I came back to pick it up. They told me the had drive was going. So I asked them did they clean it and put in the new system. They told me no it was a not worth there time. I told them if I paid for it and wanted it done they should do it. I spent 1 hour talking to them about this and they finally said ok but why 1 hr should have been done. Then I call the customer service and they gave me the run around to. I ask for the store manager to call. Do you thank that happed haha no. And I am a silver rewards member. Shows u how much they care.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I apologize for your negative experience. You can simply run the installation link below and enter your keycode if you would ever like to add Webroot to another device.

      Webroot Best Buy Installer (PC): http://updates.webroot.com/downloads/WRInstallBestBuy.exe

      Mike R
      Webroot Community SupportWebroot

  • Rated 1 out of 5 stars

    Useless software local providers provide better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slows computer down and creates a bad web browsing experience

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great for first time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a great product and helps alot with protecting my device

    I would recommend this to a friend