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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1618 Showing 32,341-32,360 of 34,619 reviews
  • Rated 3 out of 5 stars

    great for first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a great product and helps alot with protecting my device

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless software local providers provide better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slows computer down and creates a bad web browsing experience

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Keeps My Mac Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps my MAC safe from viruses. Can't complain.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    hard time at store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went to bring my computer in to best buy hey went to sell this to me. They talked about how it can be used on 3 computer's. So I got it. When I drought in my second computer all I wanted it to be done is cleaned up and put in the system. So when I came back to pick it up. They told me the had drive was going. So I asked them did they clean it and put in the new system. They told me no it was a not worth there time. I told them if I paid for it and wanted it done they should do it. I spent 1 hour talking to them about this and they finally said ok but why 1 hr should have been done. Then I call the customer service and they gave me the run around to. I ask for the store manager to call. Do you thank that happed haha no. And I am a silver rewards member. Shows u how much they care.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I apologize for your negative experience. You can simply run the installation link below and enter your keycode if you would ever like to add Webroot to another device.

      Webroot Best Buy Installer (PC): http://updates.webroot.com/downloads/WRInstallBestBuy.exe

      Mike R
      Webroot Community SupportWebroot

  • Rated 1 out of 5 stars

    webroot security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me. Several viruses have attacked and its let them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic security for normal computers nothing fancy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not totally sold on product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have other software that I am more familiar with and use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the weakest anti-virus software I've ever used.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,

      We apologize for the issue you are experiencing.

      Was there a specific issue that you experienced that would lead you to believe this?

      Did you try to reach out to our support team so they could take a look at the issue for you?

      We offer free support for all of our products.

      Regards,

      James G.
      Webroot Community Support Webroot

  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product does what it needs to do no complaints here.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eh, it came free....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was included for free with my Microsoft Surface Tablet purchase. Many Many other options available for free that does what this program does, without being hit with a subscription after the free trail. You get what you paid for, and this was free, so YMMV

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize if you did not want to use our Software included with your purchase.
      Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated the highest against top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2016 list are paid services.
      http://www.pcmag.com/article2/0,2817,2372364,00.asp Webroot

  • Rated 3 out of 5 stars

    Free antuvirus with the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it as it was a gift with the Toshiba laptop I purchased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For my PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on our PC, don't need it on my Mac Air

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer other programs, but this one isn't bad to start with.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't think I'll use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't think I'll use it want to find a free one like avg.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      GrannyDN,

      Thank you for taking the time to provide us with this feedback!

      If you change your mind about using Webroot, do not ever hesitate to ask us for assistance for any issues that you may have. We strive to offer exceptional support for our product, and it's free.

      Warm Regards,

      James G.

      Webroot Community Support Team Webroot

  • Rated 2 out of 5 stars

    Fairly useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a spectre x360, top of the line laptop, and installed this web security on it. Webroot said a website was secure for a music program download and within a minute my Microsoft, audio, cortana, and processor speed died. Only works in theory. Disappointed.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Marc, we sincerely apologize for any issues you encountered with performance after Installing.
      Webroot SecureAnywhere is the lightest complete security solution in the Industry.

      Please reach out to our Support Team directly if you are having issues with speed after Installation: Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp Webroot

  • Rated 1 out of 5 stars

    not favorable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went thru 4 computers in two weeks...bad customer service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Free

    Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only hope I was not charged for this and that it was given free as part of my purchase. I wish best. It would just lower the price if the computer rather than provide this software that I will never use

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Roduran, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We do apologize for any inconvenience we may have caused you. Webroot

  • Rated 3 out of 5 stars

    Good security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security software free for 6 months. Protects up to 3 devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SW is OK for home usage, easy to install and configure

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok compared to Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let you know right away if you have a problem with any thing.

    I would recommend this to a friend