Customer Ratings & Reviews
- Model:
- 8112498
- SKU:
- 1688832
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Ehhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received free with purchase and i installed it. After about two weeks, i uninstalled because i am a Kaspersky fan who found webroit was not reliable.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated the highest against top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Don't Buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has blocked some of my sites like YouTube . It gives me pop up . It has made my coumpter really slow . I had to un instal it
I would recommend this to a friendBrand response from WebrootTeam
Posted .Webroot shouldn't be blocking these sites and one of our technicians could resolve the issue free of charge.
Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp
Mike R
Webroot Community Team
I don't know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't not rather use that. If I say 4 out of 5 rating. I don't know why it give me that for free. I don't want it. what I bought galaxy tab s3.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
more trouble than helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after I installed it on a single device, my favorite MacBook Air no less, I got more junk mail, advertising & unknown emails than i could take. and constantly concerned of an eminent attack, virus or malware, that could extend to my vast amount of computers, tablets, my iOS devices, even my smart TV's because they have wifi & Bluetooth. I unistalled everything about it, the download & app and everything returned back to normal. I'd heard we root was a good product, too bad it is not.
No, I would not recommend this to a friendDidn't load this.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As I already had anti virus/malware software I've used for years and paid for in August I did not load this. Besides, it's only a 6 month trial.
No, I would not recommend this to a friendCouldn't get it to work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent many hours trying to get this "PC Mover" to move data from old PC to new PC and finally, after three day, gave up and used Carbonite to "restore" my PC from the old one to the new one. I have not removed Webroot from my PC yet since it is also a security product. It did think it caught something but after it did a disk search there was nothing identified as being as a virus or a problem. So I am thinking it will be removed from my PC very soon.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Joanna,
We apologize for the issues you are experiencing. I would advise reaching out to Geek Squad if you have any issues with PC Mover. If you believe that Webroot is infected, or missing a threat, please reach out to our support team and we can take a look at this for you, free of charge.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Virus Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had paid for two years but found that I hated this virus/internet security plan. I eventually ended up purchasing a different plan.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thanks for sharing your feedback with us, Lilli. We're always open to hearing how we can improve: [email protected]
Warm Regards,
Josh P.
Digital Care Coordinator
came free with computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just not sure how much I like this so far. I like my previous better (bit defender) but maybe because I was use to it already. will give this a little longer.
No, I would not recommend this to a friend- Cons mentioned:Slows down computer
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had 4 of these given to me and it is not worth the disk it is on. Slowed down my C and gave no value.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .dolapo1,
We apologize for the issues you have experienced. Webroot is currently the fastest antivirus available and should not slow down the performance on your PC. If it does, it could be monitoring something unknown on the system. I would advise reaching out to Geek Squad or our support team for assistance resolving this free of charge.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Decent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this with a purchase of a laptop. Light weight installation but not as user friendly as I would have liked. I switched back to bitdefender.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Rick,
were there any specific issues you encountered when you using our Product that caused you to switch back?
We also want to make sure you know that Technical Support is included with your Subscription at no additional charge. You can reach out to our Support Team directly for any issues or concerns:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
- Cons mentioned:Slows down computer
Not a fan...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like this program... Slows down computer and interferes with my VPN. I ended up giving it away
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Jesse, we sincerely apologize for the issues you encountered with our software.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i would never use one of these programs they just give you a giompy trial that slows down your pc and then try to get money out of you later
No, I would not recommend this to a friendits ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sales person said it was better then norton antivirus so i thought ok ill try it. its only been a month and a half i got a virus. not what i call being protected.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .In the rare case that Webroot misses a virus, our journaling and remediation technology comes into play to protect our users in real-time. We also offer free advanced malware removal (link below).
Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp
Mike R
Webroot Social Media Representative
Caused problems with on Dell Desktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Downloaded Webroot SecureAnywhere Internet Security onto brand new Dell Inspiron desktop and anytime I used the number keys it shut down windows. Took the desktop back to BB and same thing happen with the second new computer. Downloaded it on new Dell laptop and Microsoft Surface Pro 3 but had no problems with it. Did research on the net to see if anyone else has had this issue and found some. Using another security system for the desktop.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for the issues you've encountered on your new Desktop.
For the issue you're describing, we would like you to contact our Technical Support Team directly to resolve: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
- Cons mentioned:Compatibility
Sold something I didnt need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't need this for my Mac. Was told I did and when I found out I didnt need it I found out I was stuck with it
No, I would not recommend this to a friend NOT GOOD FOR MY NEEDS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS PRODUCT SHUT DOWN ONE OF THE LAPTOPS. WE HADTO TAKE THE LAPTOP BACK TO THE STORE WE BOUGHT IT AND THEY REMOVED THIS PRODUCT AND COMPUTER CAME BACK ON LINE.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I apologize for the negative experience. This was definitely not intended and Webroot offers free support for our customers in the rare event that a conflict is found.
Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp
Mike R
Webroot Social Media Representative
- Cons mentioned:Compatibility
Blue Screen of Death
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Caused my new Lenovo All in one to have the Blue Screen of Death.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
Any time that you experience an issue of this severity it is advisable to reach out to support. You can contact Geek Squad for assistance, as well as reach out to our support team.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Works as a very basic virus detecter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does cursory check for virus - I received when I signed up for Geek Squad Maintenance. It's my understanding Geek Squad doesn't use this tool
No, I would not recommend this to a friendDecent Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The program itself appears to be a decent product. I am not a fan on the one year subscription. I don't think it is even worth signing up for.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .StevieS,
Thank you for taking the time to write this review for us. It is common practice to offer yearly subscriptions for antivirus programs. You can also purchase a multiple year license in which each year would be cheaper since it is a package deal. Please reach out to our sales team for information in regards to this.
Came Free with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this virus software came free with laptop purchase. I didn't install or use as I have professional IT software for all my office computers.
No, I would not recommend this to a friend