Customer Ratings & Reviews
- Model:
- 8112498
- |
- SKU:
- 1688832
Customer reviews
Rating 4.3 out of 5 stars with 34621 reviews
(34,621 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
This was a bundled product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was bundled with a phone preorder. I can't comment on its quality, as I haven't installed it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Rated 2 out of 5 stars
Webroot software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not necessary for Apple. Loads itself to open automatically every time you turns your computer on.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .AntiVirus protection for Apple Mac's has become increasingly more necessary as each year goes on. We apologize if you did not want to use our Product included with your purchase.
Rated 2 out of 5 stars
not really useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why this product included free with purchase of the laptop we bought. Not too impressed.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't feel this product was necessary. If you have a security program on your WiFi you're good.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is not possible to have a security program on your Wi-Fi, you need an AntiVirus solution running on whatever Desktop/Laptop/Server you are using in order to be protected when going Online.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated the highest against top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Rated 2 out of 5 stars
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay, this came with my surface purchase. I dont intend on using it. I'm going to stick with Microsoft defender
No, I would not recommend this to a friendRated 2 out of 5 stars
not mu cup of tea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I sure some people would like this software but it is not something I would install on my computer.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
Thank you for taking the time to write this review for us. Is there a specific reason that you are choosing not to use Webroot?
Rated 2 out of 5 stars
WEBROOT Takes over your computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once you put this on a computer good luck getting it back off. I tried and went back to Kapersky
No, I would not recommend this to a friendRated 2 out of 5 stars
Unused
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use a different product for internet security. Got this as part of a package but did not use it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Software is not very effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Software isn't very effective. Brand new pc had to revert back to installed protection product to defeat virus attack. Now I am having to make a new software purchase to get a true effective protection. I think I got what I paid for this time, nothing. This was part of a bundle product purchase which was initially attractive and made us purchase.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for any issues you've encountered while using our Software.
Any threat related concerns or questions need to be dealt with by our Advanced Malware Removal Team directly to ensure all users are protected against the threat(s) in question:
Support Number: 1-866-612-4227 M-F 7am−6pm MT Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Rated 2 out of 5 stars
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like that I have to pay for this product in 6 'months because it came with the computer
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Suzu, service maintained on a subscription basis is a regular practice in the Security Industry.
Please feel free to contact out Sales Team directly for any specific pricing questions or inquiries:
Sales Number: 1-866-612-4268 M-F 7am−8pm MT
Rated 2 out of 5 stars
Not sure about WEBROOT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure Webroot adds very much values. I did not feel confident it added any real protection.
No, I would not recommend this to a friendRated 2 out of 5 stars
I was confused...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not understand benefits. I'm constantly being told I need to renew other software protection.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It sounds like from what you're describing you might just need to activate the new key code you received into your software to get the renewal notices to cease.
Please use these instructions to apply your new keycode to your software to update your subscription information:
1. Open the Webroot program and click the gear icon next to "My Account."
2. Enter your key code in the blank on the right side titled "Activate a new keycode” and click "Activate."
3. If a scan starts automatically, allow the scan to complete.
If this does not work or you have any issues with these steps, please email me your key code directly to: [email protected]
and I would be happy to further assist you.
Rated 2 out of 5 stars
Probably not necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mac already comes with good security from what computer experts tell me. Extra cost I didn't really need.
No, I would not recommend this to a friendRated 2 out of 5 stars
System Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software is good to use to protect your system until you are able to obtain a better form of protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an iMac and some other items. This product was put into my purchase bags without my knowledge. When asked I was told I needed this on my computer. When talking to the Mac techs about set up I asked about this. He then know I bought it as Best Buy and that Mac's do not need this. I will never purchase from Best Buy again and have this useless virus protector.
No, I would not recommend this to a friendRated 2 out of 5 stars
unhappy about the 6 month subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was only given a 6 month subscription,not the 1 year as advertised. I would like to see this rectified.
I would recommend this to a friendRated 2 out of 5 stars
unnecessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This may be an alright antivirus, but there are many free alternatives that work just as well, or better.
No, I would not recommend this to a friendRated 2 out of 5 stars
Unnecessary Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product created some issues with my iMac. Apple told me to uninstall, and now my computer works great.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We apologize that you were having difficulties with your computer after you installed our product. We have not heard of this issue. We would be interested in learning about the specific issue that you encountered so that it does not happen to another iMac customer using our software in the future. At your earliest convenience, please visit www.webroot.com/support so that we can obtain more information about the nature of the issue that prompted you to write this review.
Regards,
The Webroot Team
Rated 2 out of 5 stars
I guess it's working.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure how well it's working. It's not giving me feedback. Seems kind of disappointing.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .James, our software is designed to be unintrusive and protect you seamlessly in the background.
You can direct any issues or concerns to our Technical Support Team for further assistance:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Rated 2 out of 5 stars
Still not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I rated this a two only because I'm still trying to figure out if it works like I want it to
I would recommend this to a friendBrand response from WebrootTeam
Posted .We apologize for any confusion. It's important to us that you feel comfortable and safe while running our Security. Please feel free to contact out Customer Support Team directly to address any concerns or questions for no additional charge:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
