Customer Ratings & Reviews
- Model:
- 8112498
- SKU:
- 1688832
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
included with my laptop purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe it is doing what it should however it keeps giving me pop ups which are a nuisance.
I would recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for any inconvenience.
To better assist you, please reach out to our Technical Support Team directly so they may help resolve the popup issue you are encountering:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Not a strong Anti virus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After installation on a new pc, I got a virus in like 2 days -- searching the web, that virus has always stayed with my pc. I had to go through the geek squad, over the phone and they finally, got a new set up homepage for me. This root thing is junk. The price reflects its quality - stay away from this one...
No, I would not recommend this to a friendGlad it was free with the computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a big fan of Webroot. This internal security had great reviews but it wasn't my cup of tea.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Tremain727,
Thank you for taking the time to write this review for us. Was there a specific issue that you encountered that warranted the low rating?
Free with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay if it is the only thing you have but Norton, MacAfee and others are much better.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .John, we strongly recommend to only review Software that you've used and had an extended experience with so that readers can have an accurate description when evaluating a Product.
All the Best,
Josh P.
Digital Care Coordinator
Eh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great for someone who understands how these things work...I on the other hand am an idiot with this stuff.
I would recommend this to a friendBrand response from WebrootTeam
Posted .Here's a link to the Webroot Knowledge Base. Here you can find 'How-To' videos to assist you with using Webroot and setting up your accounts. :)
Also, you can ask a question and we have fans/employees that would be happy to assist.
Webroot Knowledge Base: https://community.webroot.com/t5/tkb/communitypage
Mike R
Webroot Community Team
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer Norton over this product. Tends to interfere with downloads and I am not sure when it updates.
No, I would not recommend this to a friendpoor protection for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has not kept a lot of viruses off my computer and I visit pretty main stream sites
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please contact our Advanced Malware Removal Team to review your Computer for threats.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Ok for some
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this product is not in the caliber of Norton or MacAfee. OK for free, but I wouldn't put on my computers....
No, I would not recommend this to a friendWhy?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Mac and have NEVER needed any anti-virus protection, etc. I was given three copies of this with purchases, and have had a difficult time even giving them away... The software probably works okay, but the trae off for a slower machine is not worth it when there are other applications for PCs out there that are far, far better...
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .With the success of Apple's iPhone and Mac in the 2000's, threats on a Mac are more common today than ever before. For issues with slowness, it is recommended to set your scheduled scans for when you won't be using the Computer:
http://live.webrootanywhere.com/content/552/Changing-Scan-and-Optimization-Schedules
If you are still experiencing speed issues, please contact our Support Team directly for assistance at no charge: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
over priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It dosent give you a choice on removing things. if it thinks its a virus it just deletes it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .pickledbutcher,
Webroot will not remove anything on your computer without permission. You must click continue for the threats to be removed. If Webroot has deleted something you did not want it to, please reach out to Geek Squad or our support team for assistance.
Decent value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a freebie -- decent value. Good product if you do not want to purchase another solution
I would recommend this to a friendBrand response from WebrootTeam
Posted .John, we really appreciate your feedback using our Service.
Have there been any issues or concerns you've encountered that we can help address for you?
[email protected]
-Webroot Community Support-
Horrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this product for free. After I installed it on my laptop everything on my laptop got messed up. I couldn't download anything or open any documents. I ended up taking my computer to a computer guy to fix it and he said he would never recommend this product and it is what messed my computer up. Even though it was free I ended up paying to get my computer fixed!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I apologize for the frustration this has caused. Webroot offers free technical support and advanced malware removal for our customers.
Support Number: 1-866-612-4227
Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp
Mike R
Webroot Community Team
its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i had the geek squad donload malwarebyt. computer must have not been protected very well.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Any questions or concerns regarding protection/threats can be handled by our Support Team:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
free with computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was free with purchase of computer. The computer already had McAfee installed. Preferred the McAfee.
No, I would not recommend this to a friend- Pros mentioned:Free
Never used it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came with a purchase, free. Never used it. Not sure.
No, I would not recommend this to a friend Easy installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel safe to go on websites after I get the message that shows me that the site is safe
I would recommend this to a friendBrand response from WebrootTeam
Posted .Elba, we really appreciate you taking the time to give us your feedback on our Service.
In regards to the rating of your review, have there been any issues you've encountered that we can help assist you with?
[email protected]
-Webroot Community Support-
ok security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a macbook but i used this for an android tablet and still had issues with firmware
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize for any issues you encountered installing on your Android Tablet.
To gather all the relevant information regarding the issue, please contact our Technical Support Team at your own convenience: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Not worth buying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too complex to install as compared to the instruction given esp from outside the country
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize for any issues you've encountered trying to install your protection.
All you should need is the keycode you received from purchase, and the download link here provided by Best Buy:
https://www.webroot.com/us/en/home/products/geeksquad-dl
Please reach out to us if you are still having problems: Webroot.com/support
Hard to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not easy to install this product. If it didn come with the iPad I wouldn't have even used it.
No, I would not recommend this to a friendSlowed computer down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product says protecting for a year installed and only got 6 months don't waste your money
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize for any confusion. The subscriptions that are included with the purchase of a new device are typically always extended trials for 6 months. If there was an issue with mismarked durations, please reach out to Best Buy directly:
Best Buy Enterprise Customer Care: 1-800-433-5778