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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 34621 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1640 Showing 32,781-32,800 of 34,619 reviews
  • Rated 2 out of 5 stars

    i have not used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i use it, i will let you know. I cannot teuouyou something i know nothing about.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,

      It is advisable to use a product before writing a review for it. You must also install the product immediately to get the full benefit of the promotion. Webroot

  • Rated 2 out of 5 stars

    Unnecessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With windows 10 seems unnecessary but has kept my computer clean, I guess it's alright

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      dhamming3,

      Windows 10 is not a secure operating system without an antivirus solution and we advise installing some form of Antivirus on it. Webroot

  • Rated 2 out of 5 stars

    came with the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software came with my laptop. I have not installed it yet. I use Avast instead.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize if you did not want to use our Software included with your purchase.
      Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated the highest against top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2016 list are paid services.
      http://www.pcmag.com/article2/0,2817,2372364,00.asp Webroot

  • Rated 2 out of 5 stars

    Not using it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not using this and was told by tech support it wasn't good- that's why they gave it away free!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      With Webroot, you get the fastest, most efficient, and effective protection on the market. It updates automatically and you don't have to worry about cumbersome definitions updates.

      Also, Webroot doesn't require a gamer mode (which actually turns off your protection), so it's a perfect solution for gamers and people who refuse to get slowdowns from their antivirus.

      Mike R
      Webroot Community SupportWebroot

  • Rated 2 out of 5 stars

    Cheap AntiVirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't impressed with the antivirus and personally will stick to bigger names.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize if you did not want to use our Software included with your purchase.
      Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
      http://www.pcmag.com/article2/0,2817,2372364,00.asp Webroot

  • Rated 2 out of 5 stars

    Okay web cd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried it but I prefer other brands for security just because it's more coverage.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize if you did not want to use our Software included with your purchase.
      Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
      http://www.pcmag.com/article2/0,2817,2372364,00.asp Webroot

  • Rated 2 out of 5 stars

    I have not noticed a difference in preformance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't feel secure with this software. I haven't noticed anything different since I installed it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      When it comes to antivirus protection, you get what you pay for. With Webroot, you get the fastest, most efficient, and effective protection on the market. It updates automatically and you don't have to worry about cumbersome definitions updates.

      If you think Webroot was not installed properly, please use the link below to open a support ticket and one of our technicians will help setup Webroot optimally for your system free of charge.

      Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp

      Mike R
      Webroot Community SupportWebroot

  • Rated 2 out of 5 stars

    Would not buy another

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is extremely "touchy" and often changes screens while I am working on it. Not happy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I did not try it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the plan I think it will help your tablet or with any pc. I haven't try to used it yet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    unexceptional product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    registered product when installed and 2 weeks later has a pop up to register again very irritating

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      This is not intended behavior. If you open Webroot, click My Account, click Activate a new keycode and copy/paste your current keycode into the field, the issue should be resolved. If it is not, there may be old drivers on the computer that could be causing issues and our support technicians will help resolve it free of charge.

      Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp

      Mike R
      Webroot Social Media RepresentativeWebroot

  • Rated 2 out of 5 stars

    no comment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure if its working because I cant compare it with how it would be without it

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please don't hesitate to reach out to our Support Team directly if you have any concerns or questions about​ the efficacy of your Security:

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp Webroot

  • Rated 2 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Common program, with the off coarse free trial, pay later. Free lifetime is better.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Matalf666,

      Can you please provide more information about the issue you are experiencing? Webroot

  • Rated 2 out of 5 stars

    Why bundle these things?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product but why pay for something that is free using other vendors

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is a regular practice in the Security Industry to retain customers through a Subscription based service typically also involving automatic renewal. Keep in mind also that the "Free" Antivirus that you are more than likely referring to may not be as completely free as you originally thought:
      http://www.howtogeek.com/218675/beware-free-antivirus-isnt-really-free-anymore/ Webroot

  • Rated 2 out of 5 stars

    Alright, got it for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for free with my notebook when I bought from best buy. It is only for 6 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt really work like i hoped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the software with my last computer purchase. It has some nice features but it doesn't do everything that I wanted to do. It notified me of a Potential Threat and then the Norton Antivirus software is what found the virus that would have locked me out of my computer. Not impressed and not renewing.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      All threat inquiries should be reviewed immediately by our Advanced Malware Removal Team:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Rated 2 out of 5 stars

    didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought two different computers. neither worked right

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It stops malware and viruses?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than impressed. Within 1st hour and 3Rd fix of it loaded had malware pop up slowing me down. Software Scans were negative and rescanned multiple times. Some people loves this, but I thought old AVG was just as good. Have spent hundreds of dollars for system clean up (3 times). Very expensive for such a headache.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      SquirrelMonkey,

      Popups are rarely if ever caused by legitimate malware. Those are generally potentially unwanted applications or scams where fake tech support tries to charge you for assistance. Webroot offers free support for all of our products, so if you are really infected, we will remove it for you free of charge. Webroot

  • Rated 2 out of 5 stars

    webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told not to load it on my PC by a techy that has taken it off several PCs

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Lynne,

      We appreciate you taking the time to give your feedback.

      Did you get a chance to Install our Software before giving us a review?
      If you did, were there any specific issues you encountered?

      If you have any questions about the Security of your Files or Information, we want you to know you can always reach out to us directly, as Technical Support is included free with your subscription.
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp Webroot

  • Rated 2 out of 5 stars

    OK but does interfer with some ops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had paid a lot for this I would be disapointed. Will NOT renew when the use period is up.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I apologize for the negative experience. If you need assistance with setting up Webroot to run smoothly on your machine, you can use the link below to open a support ticket for free technical assistance.

      Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp

      Mike R
      Webroot Social Media RepresentativeWebroot

  • Pros mentioned:
    Easy to install, No problems

    Rated 5 out of 5 stars

    One of the Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dads girlfriend purchased a computer package about 2 and a half years ago and I was with her when she bought the package, this came with it and when I set up her computer and installed this I was amazed of how well it worked on her computer and this was with Windows 8 and since it was available for 3 devices for 6 months I asked her if I could install it on my computer as well which had Windows 7 Home Premium and it was a Lenovo which was also bought from Best Buy and I found it worked well for me to, so after 6 months was up, I started purchasing the year subscriptions, I bought one in November of 2013, then in December 2014 and then I bought another one in September to install on my laptop in a few weeks, but by far this has been the best for the last 2 and a half years and will continue purchasing for all of my laptops in the years to come

    I would recommend this to a friend